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Reviews, get directions and contact details for PetSmart

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PetSmart is the world’s largest pet supply and service retailer, offering over 10,000 products in each store to meet all of your pet’s needs. Services include grooming, dog training, cat and dog boarding, and Doggie Day Camp. PetSmart also offers a varied selection of animals for sale and adoption such as dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, chinchillas, gerbils, hamsters and mice. Visit your Slidell PetSmart today!

Address: 290 Town Center Pkwy, Slidell, LA 70458, USA
Phone: (985) 718-3254
State: Louisiana
Zip Code: 70458


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Reviews
The Dr's and staff are very friendly, answer any questions with no problem. They make sure that your animal is well taken care of. The Banfield Hospital is the BEST!!!!!!!
8 years ago (04-06-2017)
Customer service is horrible at this location. In the last month on two seperate occasions I had horrible customer sevice. Stark difference between this location and the one on Airport road. Kristy the manager was very accommodating and empathetic however, I will not return to this location. Customer service is a big part of service.
8 years ago (20-06-2017)
Horrible experience with the cashier Terri. I just picked up my trained dog from being groomed. The Groomers were awesome (as usual) and I wish I could pay directly at the grooming station!! However I went to check out and this rude disrespectful cashier had an attitude with me. She told me that my dog had just peed and I needed to clean it up. I never saw my dog pee and I told her this. She said you need to clean it up or have my 9 year old daughter clean it up. I was looking shocked and told her no way I would have my daughter do it. I started feeling embarrassed and slowly begin walking to the paper towel station to grab a paper towel. As I am doing so she states to me I just cleaned up three other dog's piss and I am not cleaning up another one. I told her first of all I never saw my trained dog pee, second why should I clean this up if you are getting paid to clean it up and lastly why am I getting treated differently then the three previous customers dog urine you supposedly cleaned up. She acted nonchalant and totally rude. There are other options in Slidell and strictly because of her I will not be going here again. I am super frustrated because she owes me an apology.
8 years ago (13-06-2017)
I have shopped in PetSmart for years and spend lots on my furbabies. However, after yesterday's​ rude and disrespectful way I was talked to buy two of the employees at the location in the Fremaux Town Center in Slidell, la, , l will take my business elsewhere. I will not set foot in this store again. I will be sure people I know don't get the same treatment I received. You should be ashamed of how these employees represent the store. I am a retired educator, and in all my years of working with the public I can not recall a time when I have felt so humiliated. Thank you for the awakening. It will certainly help me curb my weekly spending. A former faithful customer.
8 years ago (23-04-2017)
Rude manager and the prices were almost double every one else
8 years ago (17-09-2017)
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