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Reviews, get directions and contact details for Pillar Rock Grill

Pillar Rock Grill

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Featuring Northwest Cuisine and Washington wines

Address: 1373 Rd F .2 NE, Moses Lake, WA 98837, USA
Phone: (509) 765-8131
State: Washington
Zip Code: 98837


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Reviews
Only been in for weekend brunch, so I can't comment on the rest of the menu. The food is quite good and the servers take very good care of us. Brunch prices are quite reasonable.
10 years ago (27-03-2017)
Been a few times and always great food and service!
9 years ago (31-07-2017)
Good was great but if you have kids make reservations and be prepared to be tucked away in a front, close to entrance and bathrooms, room.
10 years ago (10-04-2017)
I ordered lunch for the office crew today. And didn't receive our salads and I got a club sandwich that had no bacon on it. The food was cold and the tater tots were undercooked and I got white bread instead of wheat bread. when we called to let them know we got, well we have a tournament going on and we are busy. I don't find that to be a good excuse at all. all the customers should get the best service no matter how busy your are. wont be coming back here for awhile. That's to bad. Signed Very disappointed
10 years ago (06-10-2016)
When I go I a restaurant I want to feel welcome. What I mean by welcome is that the wait staff is trainned to be kind, courteous, and accommodating. A wait staff that behaves this way makes me believe that my patronage of their restaurant is appreciated and that I am always welcome. The wait staff at Pillar Rock Grill failed to come remotely close to the standard of professionalism and common decency. The first employee my dinner companion and I saw failed to even acknowledge our presence. She looked at us, did not bother to even utter a simple greeting. Obviously, for that employee a smile and a greeting was far out side her abilities. The woman did go and find another employee to seemingly deal with us. The next wait staff we encountered ended up being our server. She never smiled at us the entire time we were at the restaurant. She was rude another employee right in front of us. She never made any effort to be friendly, helpful, or accommodating. I found it rather amusing the our ice princess of a waitress did spend considerable time at another table where she engaged in conversation, laughed, and joked with those patrons. Personally, I have never regretting leaving a tip more. Next, the food was decent. However, the food was not of the caliber that could overcome the lack of courtesy we experienced. I will never go back to the Pillar Rock Grill and I we never recommend it to even a friend, family member, or an enemy.
11 years ago (04-07-2015)
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