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Reviews, get directions and contact details for Pilot Travel Center

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Founded as a single gas station in 1958, Pilot Flying J today is North America's largest operator of truck stops and travel centers, which include Pilot Travel Center locations. Stop at hundreds of convenient locations for gas and diesel hot and cold beverages, including coffee and fountain drinks fast, fresh food options, including fruit, pizza and sandwiches snacks, candy and more. Pilot Travel Centers are open 24 hours a day and feature premium WiFi and showers, as well as truck maintenance shops at many locations. Pilot Flying J offers a rewards program and an app to help you save and find the location nearest to you. Pilot Flying J is committed to connecting people and places with comfort, care and a smile at every stop.

Address: 400 Haynes St, Sturbridge, MA 01566, USA
Phone: (508) 347-9104
State: Massachusetts
Zip Code: 01566


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Reviews
2 in 1... with some added danger. There are 2 stores. One for cars, and one for trucks. The one for cars is super tiny and often packed to capacity. The restrooms are also super tiny. Seating for one in both men's and women's room. Gas prices are reasonable ($2.13 per gallon as I sit here in the parking lot typing this). And since arrival there has been a steady line of cars/RVs waiting to gas up. There are no showers on the cars side of this operation. Now for the danger. The car and truck lots are split by a dilapidated old Days Inn that looks like it hasn't been in use for at least 25 years. If you want/need a shower you can park in the car lot and make the 10 minute trek through a maze of 18 wheelers to get over to the truck lot store which isn't much bigger except that's where the showers are. Or, you can drive behind the dilapidated old hotel and park closer... BUT, you still have to cross about 25 yards of the truck lot hoping that you don't get hit. I was going to give them 3 stars until someone walked up and marked my tire with chalk. Apparently there is no long term parking for anyone other than truck drivers. I am traveling from San Antonio to Boston and depended on long term parking to save on hotel money. This is the first Pilot that would not let me park. So, now they get 1 star.
8 years ago (05-07-2017)
Love the people that work here... most of their customers are dumb and can't see arrows on the ground... same old stuff in society .... no brains
8 years ago (19-06-2017)
Great food has 13 reserved spots even though on website it says none.. nice nice ladies working behind counter.. Wifi decent
8 years ago (19-06-2017)
Not the best but not the worst. Not sure what is up with the 1 stall bathroom for the ladies (found out from my fiance). The men's and the showers are upstairs. It's like a maze in here. Not sure who designed this store but its kind of confusing at first. Like most truck stops parking starts filling up around nightfall but haven't been bothered in the middle of the night...yet (that's a plus). Staff are nice. Sucks it's the only Pilot or really chain truck stop in the area but hey what can you do?
8 years ago (12-04-2017)
Old school feel. Alot different than your normal pilot for sure. First gave a 4 but after seeing how efficient they run their operation i re-did & gave a 5. Very few truck stops get a 5 from me. This trip 6/30/17 machine was OFFLINE and couldnt use points for coffee and samich, had to come out pocket. So now u go to 3 😎👌 👍
8 years ago (30-06-2017)
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