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Reviews, get directions and contact details for Missouri Valley Vet - Pinehurst

Address: 755 W Interstate Ave, Bismarck, ND 58503, USA
Phone: (701) 222-0551
State: North Dakota
City: Bismarck
Zip Code: 58503


Opening Hours

Monday: 8:00 AM – 5:30 PM
Tuesday: 8:00 AM – 5:30 PM
Wednesday: 8:00 AM – 5:30 PM
Thursday: 8:00 AM – 5:30 PM
Friday: 8:00 AM – 5:30 PM
Saturday: 8:00 AM – 12:00 PM
Sunday: Closed

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Reviews
I would love to rate this vet clinic with five stars. The vets are very kind and knowledgeable. I've felt comfortable taking my dogs there and suggesting to family and friends to try them out for a while. However, the receptionists..well one of them anyway, is consistently rude. Anytime I've shown up to bring my loved ones in for an appointment, she acts as though I'm wasting her time, or I shouldn't bother coming in. She comes across as standoffish. In just over a year, I've lost three dogs that have been a huge part of my family. My own little girl last year, my mother's dog two and a half weeks ago, and my father's pup just a few days ago. EACH time, when the moment for that incredibly difficult decision arrived, to decide whether or not is was time to part ways with our loved ones came, she was extremely rude. We are already breaking down and at our worst moments. To deal with an abrasive attitude and overall lack of compassion from this person really tempts someone to consider doing business with another clinic. The veterinarians are terrific, but some better help at the front desk is very much needed.
8 years ago (22-11-2017)
My husband & myself usually take our dog here & my ferrets. I love that their knowledgeable of ferrets, puts me at ease when i get my pets checked out here.
7 years ago (05-04-2018)
Have been bringing my pets to pinehurst for a few years now always do a great job as busy as they are
7 years ago (31-03-2018)
I’m an out of town travel nurse with a SAR GSD. While on contract in Bismarck, ND, I was referred to Missouri Vet by a colleague at the hospital. My GSD needed a couple annual vaccinations. I made an appointment for a Saturday morning. After arriving 15 minutes early, I waited patiently to be called. A quarter after our appointment I asked if there was going to be a long delay. The front desk explained they had several emergencies that caused a backlog. I went back to my seat and watched 4 additional appointments come in and after the 3rd appointment was taken back to a room I asked what the issue was. I was told that I’d be next. Now 35 minutes past the scheduled appointment, another appointment was taken back ahead of me. I told the front desk that I’d need to reschedule. She asked if I’d wait another 15 minutes, I asked why and she said because they had emergencies. I said the 4 customers they took ahead of me weren’t emergencies and I left. Dishonest about scheduling and emergencies, lack of respect for customer. In summary, a poor first impression.
7 years ago (14-04-2018)
Very friendly staff, they were able to get us in quickly in an emergency, and the vet explained exactly what was going on and what our options were.
7 years ago (06-03-2018)
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