Pizza Hut

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Get oven-hot pizza, fast from your local Pizza Hut in Lake Charles. Enjoy favorites like Original Pan Pizza, Breadsticks, WingStreet Wings, Hershey's Chocolate Chip Cookie, and more. For customer support please reach out to our national Pizza Hut channel at www.facebook.com/pizzahutus

Address: 4445 Nelson Rd, Lake Charles, LA 70605, USA

Phone: (337) 474-1380

Website

State: Louisiana

Zip Code: 70605

Opening Hours

Monday: 10:00 AM – 10:00 PM
Tuesday: 10:00 AM – 10:00 PM
Wednesday: 10:00 AM – 10:00 PM
Thursday: 10:00 AM – 10:00 PM
Friday: 10:00 AM – 11:00 PM
Saturday: 10:00 AM – 11:00 PM
Sunday: 10:00 AM – 10:00 PM

Update Info

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Reviews

Being a victim of Harvey has shown me that there are some Great, Caring people. Ashley addressed my problem I was having with the website and took Excellent Care of me. This Girl Deserve a Raise. The Delivery Driver Deserves a Raise and/or Major Tip for being so understanding about minimum to no tips asmost of their ddeliveries have been to TX Harvey Refugees.

 7 years ago (02-09-2017)

Kind of small place but they serve you well

 7 years ago (19-10-2017)

This location refused to take my order unless I provided my name,  phone number and zip code, even after I told them I was paying for my order and waiting for it at the location. Las time I provided my name and number I started receiving  prank calls.

 8 years ago (16-07-2017)

I was SO very displeased with their customer service. I tried to place an order online when there was a 50% off any pizza promotion for online orders only and the totals were not calculating correctly- (ie $8.24 + $8.74 + $7.49 = $24.47, not $30.47 as online was calculating).  When I called to speak with the store, the girl on the phone told me she couldn't help me and suggested backing out of the order and trying again to see if it would re-calculate correctly. When that didn't work I called back and reached the same girl. She told me that even though the subtotal didn't match what it should, that she couldn't place the order for me and add the 50% off in store because it was an online offer only. I accepted that and asked if I placed it online and came to pick it up if she could correct the price in store to what it actually should be and she said  no to that as well. When I asked to speak with the manager, she told me that she WAS the manager. I asked if she simply didn't have the ability to adjust pricing in the store (as any manager should be able to do) and she said YES, she had that ability, but she wouldn't do it because it was "against policy". Suspecting that her unwillingness to help was unlikely a company policy, I called the next nearest Pizza Hut to confirm my suspicions. My suspicions were correct because after explaining the online situation to the 2nd store, they had no problem fixing it immediately. 

The way this manager responded to this situation was appalling for anyone in the service industry & I don't know how she reached her position without having developed any customer service skills. I will NEVER order from this store again. They have absolutely no idea what good customer service is.

Call made on 5/2/17 at about 11:30 am.

 8 years ago (02-05-2017)

Always good service here. The food is great and delivery is usually at the time promised.

 8 years ago (23-02-2017)

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