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Reviews, get directions and contact details for Planet Wings

Address: 1050 U.S. 9, Parlin, NJ 08859, USA
Phone: (732) 525-9464
State: New Jersey
Zip Code: 08859


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Reviews
Literally the worst service ever . Delivery takes well over an hour and you're lucky if they get your order right. Food is cold and disgusting by the time it gets to you. I would much rather eat microwaved gym socks.
9 years ago (12-02-2017)
Food is great and have ordered for our Office for years. However, customer service now gets 0 stars. Placed an order today and 3 out of the 6 items were not correct. Contacted the store as soon as it was noticed and asked that the items be delivered properly. The person who answered needed to wait for the Manager to come in. He then repeated the order which was correct and said that he thought cooks may have messed up. By the time the Manager contacted us the food was in the garbage and we ordered and picked up pizza. She explained that WE were to blame because of how we ordered. If I order a crispy chicken sandwich with NOTHING on it that is what I thought I would get. Instead it was drenched in honey mustard with toppings as well. She then said it was how it was interpreted by the order taker. I explained we always order and they could just give us a credit on the next order. She said she would need the food back...should we get it out of the garbage??? What exactly do you need it for when your workers already admitted sending the order out incorrectly. She insisted that she could NOT help us if we did not give back the food. As someone who regularly orders both for work and home I find that unacceptable. If a mistake is made just correct it. It was 3 sandwiches. Needless to say they have lost us as customers. Also, we ordered it for delivery and were told it would be an hour wait. I asked how long if we pick up and was told 20 minutes. Once we went to pick it ended up taking an hour. :(
9 years ago (12-08-2016)
Love love love, we order 20 hot wings every time always so good!!!
9 years ago (07-01-2017)
I live 10 minutes away and ordered at 5:20 and was still waiting until 6:50 no food. Called for an update at 6:15 and was told they we're waiting for delivery guy and we're just taking my food out I am so pissed. It's a Tuesday... Really!
9 years ago (18-10-2016)
Wings are decent nothing to sing or cry about. Sweet Potato fries were a surprise and nice.
9 years ago (25-07-2016)
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