Plaza Infiniti

Reviews, get directions and contact details for Plaza Infiniti

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As the premier INFINITI dealer serving Creve Coeur and the greater St. Louis, MO area, including Town and Country, Chesterfield, Manchester, and Ballwin, the INFINITI Plaza team is passionate about creating incredible experiences each and every time a customer visits our showroom. Whether you are visiting to browse our incredible inventory of new INFINITI models and quality pre-owned vehicles or to get your Infiniti serviced by one of highly-skilled technicians, excellence is at the heart of everything we do.

Feedback about your experiences at INFINITI Plaza is essential for ensuring that our team provides every customer with excellent service worthy of the INFINITI name. Regardless of the nature of your feedback, we truly appreciate you taking the time to review our dealership. Every review is an opportunity for our team to learn and grow. After all, building trust and strong relationships with our loyal customers is INFINITI Plaza’s top priority.

Want to see first-hand what makes Plaza INFINITI different? Stop by our dealership, located at 755 N. New Ballas Road, Creve Coeur, MO, or give us a call at 314-720-6047. We look forward to your visit!

Sales Hours:
Mon 9:00AM - 8:00PM
Tue 9:00AM - 6:00PM
Wed 9:00AM - 8:00PM
Thu 9:00AM - 6:00PM
Fri 9:00AM - 7:00PM
Sat 9:00AM - 6:00PM
Closed Sundays

Service Hours:
Monday: 7:00AM - 6:00PM
Tuesday: 7:00AM - 6:00PM
Wednesday: 7:00AM - 6:00PM
Thursday: 7:00AM - 6:00PM
Friday: 7:00AM - 6:00PM
Saturday: 8:00AM - 5:00PM
Closed Sundays

Parts Hours:
Monday 7:30AM - 5:30PM
Tuesday 7:30AM - 5:30PM
Wednesday 7:30AM - 5:30PM
Thursday 7:30AM - 5:30PM
Friday 7:30AM - 5:30PM
Saturday 8:00AM - 4:30PM
Closed Sundays

Address: 755 N New Ballas Rd, Creve Coeur, MO 63141, USA

Phone: (314) 720-6047

Website

[email protected]

State: Missouri

Zip Code: 63141

Update Info

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Reviews

I have always been happy with the service I have received from Plaza Infiniti.   My latest experience was much the same as all of my previous experiences.  The personnel are professional, knowledgeable and friendly.  I trust them and the people doing the service work to perform what's needed to keep my car running safely and reliably.

 7 years ago (12-12-2017)

I've been a loyal customer for over 10 yrs. They offer loaner cars if needed AND clean your car. The polite and friendly employees do an awesome job of making sure your needs are met.

 7 years ago (27-11-2017)

Plaza Motors has had a bad reputation amongst minorities in this area for several years. I was a bit reluctant to enter the dealership based on this reputation as well as my own previous experience, but I was in the area and took a chance. I was immediately greeted and acknowledged by every employee. The environment was initially very welcoming and I built a great relationship with the salesman even though I didn't purchase on my first visit. When I decided to come back I chose a completely different vehicle than the one I had originally shown interest. 

The disconnect started when the manager took over to complete my transaction. I felt as though the communication about my vehicle delivery was subpar  and really left a bad taste in my mouth once again about Plaza Motors.

I wrote a check towards the purchase of a vehicle and this check was cashed within days, however I did not physically take possession of the vehicle until several weeks later. I was a bit upset that my check was cashed without any communication or explanation from the sales manager at all. Communication is necessary during the sales process especially when dealing in the business of luxury car sales. 

Oh and to add to the miserable experience, the car was damaged during transport. 😭 
They offered to repair it at no charge, but I am still being inconvenienced until the repairs have been completed.

This was the worst car purchasing experience I have ever experienced.

 7 years ago (19-11-2017)

So far so good!  Bought my first Infiniti from Robert D'Alto and he was very pleasant and informative during the process.  I was very indecisive and had a lot of questions.  I'm sure he wanted to slap me at times!  The finance guy was great and so far the service department has been good as well.  I would definitely recommend!

 7 years ago (14-10-2017)

Awful service in the service department. Dan never returns phone calls. EVER. Left messages for Mark the service manager and also no returned calls. They simply don't order parts when they say they do. They care about walk ins or simple tasks like oil changes. Went in for a warranty seat repair and they damaged another part of the seat. I had to take it back and they then damaged plastic trim on the door and surrounding areas and also scratched the paint on the vehicles. Mike the general manager told me they couldn't spend $2500 to make the repairs so we had to figure something else out. Really?? You damage a vehicle and then question my integrity when the scratches are clearly brand new and caused by their horrendous service. I would drive the extra 20 minutes to go to Bommarito. I am still shocked Mike had the audacity to question if the scratches were already there or not. Not that it matters but it was a QX80 LIMITED. I've also spent a ton of money with them. Two full sets of tires and several service related purchases. I cannot speak for the sales side of things.

 7 years ago (27-10-2017)

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Reviews, get directions and contact details for Plaza Infiniti

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