PODS Moving & Storage

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Address: 3021 Vernon Rd, Richmond, VA 23228, USA

Phone: (888) 394-8530

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State: Virginia

Zip Code: 23228

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Reviews

Worst customer service ever. They delivered my 1st POD fine, a week later I had another one delivered. The driver did not bring any blocks to level the POD so he left it tilted in the street. I called customer service to have it corrected. They refused to correct the problem that they created unless I gave them another $50.00. Dialo- the supervisor refused to allow me to speak with his boss. I will never use these people again.
They also charged me for a lock I did not receive. Absolutely pitiful.

 7 years ago (18-08-2017)

Professional and flexible.  I would use them again.  One small improvement could be the latch mechanism on the POD itself.  Seems like it could be better designed.

 8 years ago (28-04-2017)

We were so please with our PODS experience.  The staff could not have been more helpful.  When the PODS were delivered, I gentleman who delivered it would not leave until we were able to open the door.  The contents had shifed and he was actually laying on the street to try to get his arm up into the POD to open the door.  We could not have been more happy with PODS.  We highly recommend them!

 8 years ago (01-02-2017)

The entire experience was simple (everything was done online including changes in the initial schedule) and went smoothly.  The company was prompt on delivery and pick-up and the unit was in good condition.  I would use the service again without hesitation.

 8 years ago (13-09-2016)

Always on time, using extreme care in placement and removal.  Office staff answers all questions, with detailed explanations and in a most gracious fashion.  Working with this company is a delightful breeze.

 8 years ago (09-09-2016)

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