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Reviews, get directions and contact details for Pointe Hardware & Lumber

About

Family-owned since 1952, our focus is on our customer service. We are very familiar with the oddities that come with the older Grosse Pointe homes and have knowledgeable staff on hand ready to help with any of your hardware and homeowner needs.

Story

Old-fashioned, family-owned hardware with the best customer service around. Grosse Pointe's ONLY hardware store!

Address: 15020 Kercheval Ave, Grosse Pointe Park, MI 48230, USA
Phone: (313) 824-5550
ten.tsacmoc@erawdrahetniop
State: Michigan
Zip Code: 48230


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Reviews
This is a real hardware store. Don't even bother with Ace "Hardware" on Mack. Helpful, informed employees and owners; well-stocked shelves. Owners have a reasonable returns policy. The machine shop/carpentry in the back does custom wood and metal work. Don't bother trying to save a few cents by going to Lowe's or Home Depot at Eastland Mall. You'll spend more in gasoline & wear and tear on your car than you will save by going to Big Box store instead of Pointe Hardware. Free parking 1/4 block away. Limited free parking at the store.
8 years ago (13-07-2017)
This is the hospital for my old house (1936). I've been coming here for over three decades, and it is very rare to have some ancient fixture they cannot repair or replace. Great place to replace!
8 years ago (27-09-2017)
They've got everything you need here and the people working there are some of the nicest that you will ever meet!
8 years ago (14-09-2017)
I was about to buy a whole piece of plywood and cut it down to small pieces that I needed. They found scrap pieces for me and made all of my cuts for an astronomically lower price than I had expected. Awesome service!
8 years ago (05-06-2017)
Took my vacuum to get the cord fixed and went back a week later and they didn't even start on it. I asked for an estimate and the service guy gave me a blank stare and said I don't know. I guess I was supposed to leave it there until 2019. Took back the vacuum, got a refund and expressed my concern about how rude I was serviced. The cashier rushed to give me my money back to rush me out of the store. When I went outside and was getting in my car the cashier ran up behind me and grabbed my bag and snatched something off the bag with the vacuum in it and said "This is ours". I told him to get away from me and get his ass back in the store. They are very rude and I don't recommend this store to anyone. They can't even replace a cord - terrible service.
8 years ago (16-02-2017)
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