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Polito Bakery

  1. New Hyde Park
  2. New Hyde Park Bakeries
  3. New Hyde Park Custom Cakes
  4. New Hyde Park Cupcakes

Reviews, get directions and contact details for Polito Bakery

Polito Bakery
"We’re a small Italian Bakery, we sell pastries, Cakes, Danish, Cookies, Bread..etc."
Address: 3365 Hillside Ave , New Hyde Park 11040, NY, US
Phone: (516) 248-6618
State: NY
City: New Hyde Park
Zip Code: 11040


Opening Hours

Monday: 07:00-16:00
Tuesday: 07:00-16:00
Wednesday: 07:00-16:00
Thursday: 07:00-18:00
Friday: 07:00-18:00
Saturday: 07:00-18:00
Sunday: 07:00-17:00

Update Info

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Reviews
This was a great bakery a long time ago. Now it is always empty and the reason is obvious. The help is rude and the quality has gone way downhill. It seems the baked goods sit there until they sell. I don't know if the ownership has changed or they just don't care, but a business can't survive on it's past reputation alone. We gave it our last try yesterday because Marzullo was closed and were once again greeted with rude help who don't want to be there and stale old baked goods. No more, we're done. Sad Responding to owners response- I agree everyone has their bad days, but your staff seems to have them all the time. Instead of making excuses, you should view it as constructive criticism. I worked with people for over 30 years and "I am having a bad day is not an excuse for repeated rudeness". I do not lie, your cookies were stale. I also did not go in after 3pm. This was our go to bakery for probably 30-40 years. Once again, you can learn from constructive criticism that seems to be repeated throughout these reviews or continue to call people liars. Truly doesn't matter to me either way. It really is sad to see such a neighborhood staple go in the direction you have chosen.
Have been going here for over 25 years! My mom got us the strawberry cheesecakes for our birthdays when we were kids, and now I’m continuing the same tradition with my children. Love this place!
This used to be a great bakery, worth every dime you spent.Not anymore. Now they have raised the price for very poor quality pastries. I wouldn't mind paying if it was worth its price. Poor customer service and very unsanitary environment.
Called to see if they have brownies. Was told yes and she hung up immediately! Called back again to ask how much do the brownies cost and the women got loud and told me that they are very busy and hung up on me again. They are probably under staffed but no reason to be so rude!
I went in today to purchase Italian rainbow cookies and an assortment of Italian cookies. The store was DIRTY and the cookies POOR quality. I was embarrassed to bring them to the party I was attending. They were not worth the extremely high price I paid. The girl that served me was not friendly at all. I will not be shopping there again nor will I be recommending this establishment to my friends and family.
Terrible terrible terrible! The cake we ordered looked NOTHING like the picture they have posted on their website. Complete scam! and when we called, the lady who answered the phone was extremely rude and could care less, she was like this is what you ordered! Uhmmm no!
Loved the cannoli cake! Took a quarter sheet cake to an office party and there was none left!
The best ever! The owner goes out of his way to make sure you are satisfied with your order. We've been ordering our special occasion cakes, as well as holiday treats from Polito for years. Never, ever disappointed!
Definition of “hidden gem”, right by where I work and the cookies are to die for !! $5 half pound !!
I asked to have something written on the cake or a chocolate slab with writing on it. They said they can do that on the phone but when I got there, they said they would not. First bakery that has every done that. I didn't like the appearance of the inside of the bakery either. Selection of other pastries are fine. I'm not likely to go back even though it is walking distance of my house, Food Town, and multiple restaurants.
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