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Pollo Tropical

  1. Florida
  2. Sunny Isles Meal Delivery

Reviews, get directions and contact details for Pollo Tropical

Address: 17084 Collins Ave, Sunny Isles Beach, FL 33160, USA
Phone: (305) 948-7229
State: Florida
Zip Code: 33160


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Reviews
Worst place ever! Had run out of the most things such as cola, ribs and rice among other thing. The chicken was super dry and didn't taste of "citrus". The sauce bar was empty. There was no cutlery. We got wrong size of soda. The guacamole was rotten. There was hair in another sauce. I had to ask for fork, knives and napkins ect. Don't eat at that place!
7 years ago (11-08-2017)
Out of so many restaurants I have tried this is really the worst out of them all. Normally I don't write reviews but I had to with this one. First we went ordering, and after a while we found out that they didn't have anything, so there were only 3 dishes to choose from. So we ordered and then they mixed it all up.. we ordered 3 large sodas at got 3 medium so we let them know, but then they only came with 2 large so we had to tell them that it was wrong again... all in all they mixed up the order 3 times. Then we went over to get some sauce and they had only 3 out of 10 left. Afterwards the chicken we got was super dry - almost not eatable!!! And later when we went on for the guacamole we found a curly hair in it!!! Freaking disgusting! I wouldn't never set my feet in that so called "restaurant" again, and wouldn't recommend it to anyone. Just stay away.
7 years ago (11-08-2017)
This place is a disgrace and must get closed ASAP, Latasha sales representative is nasty, cursing at customer and very bad to the food industry, the manager Ariela must get fired, bad food, give you less than promised, bad chicken, I am filling a lawsuit for $100,000 against this company on Friday, don't eat there, spoke with a manager at the 855 number and filed a complained against this location, don't buy there, UGLY NASTY PEOPLE
7 years ago (08-08-2017)
The best bbq chicken made but need a better cleaning service for bathroom and filling papers.
7 years ago (28-08-2017)
Nasty people, Latasha and Ariela must get fired, bad food, beware of this place, filling a lawsuit on Friday for $100,000, this place must get closed ASAP
7 years ago (08-08-2017)
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