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Popeyes Louisiana Kitchen

  1. Bedford
  2. Bedford Fast Food
  3. Bedford Chicken Wings

Reviews, get directions and contact details for Popeyes Louisiana Kitchen

Popeyes Louisiana Kitchen
"Popeyes®, Where Slow Cooking Meets Louisiana Fast®- Our menu features our famous Bonafide® Chicken, Handcrafted Tenders, delicious Seafood options, Red Beans and Rice, Buttermilk Biscuits and more."
Address: 1100 Airport Highway , Bedford 76022, TX, US
State: TX
City: Bedford
Zip Code: 76022


Opening Hours

Monday: 10:30-22:00
Tuesday: 10:30-22:00
Wednesday: 10:30-22:00
Thursday: 10:30-22:00
Friday: 10:30-22:00
Saturday: 10:30-22:00
Sunday: 10:00-22:00

Update Info

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Reviews
Last time I ever go to Popeyes. 1st location was so slow but the hankering was real for biscuits & tendies so I drove across town. Normal wait at the 2nd stop, grab my order and only find out at the stop light that I've been given thighs and wings not the 3 tenders I ordered. So, I circle back to exchange and when I politely explain the issue which clearly wasn't being understood; I was barked at "just come to the window." I'm not rude to people who prepare my food so I showed the box, exchanged for the correct order, and also asked for a fork that had been forgotten with my original coleslaw. Thought everything was fine until I saw the state of the chicken which was just FOUL. Fried chicken shouldn't be floury and pink! I just chucked it & booked it to Chick Fil A where I received my order correctly the first time, enjoyed nicely golden fried chicken, and great customer service. I'll be telling everyone that Popeyes has gone downhill & not to waste their time at what's now a DUMP. Rest in peace tendies & biscuits!
By far this is the best location I've visited. I gave 4 stars because the chicken sandwich I ordered was kind of on the cool side and it chewed like it had been sitting for a while. I would have preferred to wait to get fresh sandwich. However, the service was outstanding! As I waited to get my order the woman in the drive window was alerting the manager that a car had been waiting too long in the pickup space to receive their order. GREAT CUSTOMER SERVICE!
I usually don't, give bad reviews. But tonight, we had Popeyes chicken on Airport freeway in Bedford TX. The food was cold, and one of the meals was supposed to be chicken strips. We got literally just small pieces of hard crumbs chicken. The other meal was ordered as spicy chicken. Got regular mild chicken with cold beans and rice. I will follow up with the location for their not so pleasant dinner. Once, again I love giving reviews for awesome service and great tasting food. But, tonight was not the night to go visit Popeyes chicken. 9/8/2021 @ 2115 hour.
7pm last night my wife and I ordered an 11 piece and a 2 piece with fries. Did not get the fries or the biscuits with the order. That is not why I am upset. The chicken! The chicken was cold and looked like it was fried in old dirty oil. Not only that but it was overly dry. Like as if it was left over from when they opened that day and was just left to sit under a heat lamp ALL DAY! In fact the only thing that was good was the masses potatoes. Even the read beans and rice was not up to par. This Popeyes will NEVER get my money again! $60 waisted!!!
Every time we place an online order it is only cooked once we get there. Why bother having online ordering if you are only going to start cooking it when the customer arrives. There is no air conditioning inside, it is as hot inside as it is outside and it's been over 100 degrees every day lately. Plus, no matter how many times we ask we never get the sauces we ask for.
Arrived at 10:30 PM on a Saturday night. Both the window and the website shows they close at 11 PM. There open sign was on, but apparently they close at 10 pm, just never up their information. Poor customer service to say you are open, have a customer drive out of the way to purchase food and not be open!
Yesterday, I stopped in to grab a meal to go. The menu only had family sized orders. I saw no individual meals or combos. I thought well maybe the menu will cycle like at some other fast food establishments. However, that never happened, so, I waited patiently for someone to come to the counter to take my order to ask. After several minutes and not a single employee looking towards the counter I left. This is no way to treat customers or increase profits. Very bad manager to allow this to happen.
Terrible customer service... I ordered extra gravy, got to the window and didn't receive what I asked for. Israel told me that extra gravy cost $3. Are you kidding me?! Went to go inside and speak with management but door was locked.. Had to drive back through to reconcile with management who wouldn't even come to the window. Food was nasty. Asked for plain sandwich for a picky eater and received a plain sandwich with pickled tasting bread. They just took the pickles off a pre-made sandwich and called it good. I would not recommend anyone go here and definitely will not be back.
Seriously not that hard to simply take people orders and make them. It’s chicken. You are frying chicken all day everyday .. the food is never fresh. The customer service is a hit or miss. This location has not been open that long and for the 1star to be filled to the top. Please listen to your consumers Popeyes. Close this location until you can find reliable staff that actually want to work
I would give this location a 0 star if it would allow me to. The guy that was at the window was rude. he never said hi, gave me the nastiest stare, never verified my order, and he acted annoyed that I even stopped in there. The only thing he said was my total. The food was luke warm. I had to reheat the food when I got home. This is not the 1st time I've had awful service from this place. Will never go back.
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