Popeyes Louisiana Kitchen

Reviews, get directions and contact details for Popeyes Louisiana Kitchen

"Popeyes®, Where Slow Cooking Meets Louisiana Fast®- Our menu features our famous Bonafide® Chicken, Handcrafted Tenders, delicious Seafood options, Red Beans and Rice, Buttermilk Biscuits and more."

Address: 9744 Lower Azusa Rd , El Monte 91731, CA, US

Phone: (626) 450-0562

State: CA

City: El Monte

Zip Code: 91731

Opening Hours

Monday: 10:00-22:00
Tuesday: 10:00-22:00
Wednesday: 10:00-22:00
Thursday: 10:00-22:00
Friday: 10:00-22:00
Saturday: 10:00-22:00
Sunday: 10:00-22:00

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Reviews

This location popeyes and employee are worst that I have. I ordered a offer menu for 1 hour ago, but when I came to pickup, I had to waiting 15 mins, although there have just 2 customers at there. She picked for me old chicken, that is so dry. I feel that I have been discriminated against.

oh my God the employee has given my family very unpleasant service. You can ran out of food, that's fine but can you at least not like ditching your customer being helpless at the counter??? The employee in this store didn't even try to make a better bargain and just straight up telling their customer to refund while their customers are having a bad time on their customer service??? Hello?? Also the manager doesn't even know how to deal with the situation. This store doesn't even know how their own apps works since don't expect things will go well if have order their food on the apps. My whole family is Extremely disappointed for their attitude for their service. Don't even think that I will go back there until they improve their attitude on servicing customers. It is not OK to ditch their customers at the counter and let them fix the problem that your store have. And for the love of God, learn how to use your app.

Popeyes has amazing fried chicken, but that's not my reason for going there. My reason for going to Popeyes is the Cajun fries. Every time I get out of school I would walk down to my nearest Popeyes and buy myself large Cajun fries. They also have the hottest deals as well on certain days And I would have to say when there's a deal in Popeyes you better go cause it's worth every penny.

This was definitely the worst experience ever like ever and I eat at McDonald’s and even that better . Honestly cx service was good but when it came down to giving me my order it was the worst no biscuits in the bag my drink Had a mesquite In it also I order a bana cake also was no in the bag the cashier was Sonia orde #673 2:13 pm my hole order was wrong honestly for 32$ I expect a better service also she gave me both of my orders in one bag the bag broke in my car I asked for another one iam a manger as well and I honestly hope you guys hire a new manger team leader who ever is doing it is not training the team correctly I will never come here again ever and I don’t recommend it. The worst location

Second time here, I would pass on this popeyes location. Spicy chicken doesnt have much flavor even though you can see the red oil under the fried chicken skin.The tenders were abysmal. The chicken meat was extreamly thin and small, it was basically fried breading.  They also messed up my order. There was pickles in my chicken sandwich labled "no pickles" it's not that big of a deal, i know i can take them out myself. Also forgot my 1 sauce for the tenders  I went during the covid pandemic. This location doesnt have a dining area 1 table with maybe 2 chairs but closed off due to covid. Redeeming quality was my phone order was ready relatively fast

I've been to this location a few times already. It's a small place and if you're planning to go through the drive thru, be prepared to wait. The times I've gone it's been a 15-20 min wait. The food is great and the workers seem nice. I've never been given ketchup with my orders and I was a bit disappointed that I didn't receive the condiments that I asked for,  even after I verified when I paid. I will definitely go back to this location I just hope they staff more workers during the busy hours and provide slightly better service.

This got to be the worst popeyes i have ever eaten at. And i have eaten at alot of popeseyes being from Louisiana. Waited in line tonight for over an hour. To get dry, over heated, cold to warm food. I live 5 min away and had to go home and reheat my own food to bring it back to hot. This is the WORST!!

I told the guy I want a 5 tender combo he just gave me the combo I asked where'd the drink . It doesn't come with one didn't get my drink fires or biscuit. They take your money and can't communicate as a team

this location is always a hit or miss and no in between. I got the classic chicken sandwich and it tasted very salty and not good. There are other times where I have gotten this and it tastes good but not this time. Couldn’t eat more after 4 bites and also the long drive thru is a pain

Please do not come to this location!!! They serve old, burn, dry chicken. It was so greasy from being fried to many times, it gave us heartburn, I showed Angel  the manager, how bad the chicken was and he was so arrogant and rude, saying that the spicy chicken looks that way because it normally is darker than the mild, so I took a piece off, from the thigh, to show him how dry it was, and he laughed. Please don't bother and complain because they don't care, they are more concerned about making a profit then the quality of food they give their customers.

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Popeyes Louisiana Kitchen

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