Posh Spa & Lounge

Reviews, get directions and contact details for Posh Spa & Lounge

About

A NEW concept of nail business! Focus mainly on customer's satisfaction and wellness. It's all about YOU!

Address: 4551 W Waco Dr, Waco, TX 76710, USA

Phone: (254) 235-3333

Website

moc.liamg@egnuolnapshsop

State: Texas

City: Waco

Zip Code: 76710

Opening Hours

Monday: 8:00 AM – 8:00 PM
Tuesday: 8:00 AM – 8:00 PM
Wednesday: 8:00 AM – 8:00 PM
Thursday: 8:00 AM – 8:00 PM
Friday: 8:00 AM – 8:00 PM
Saturday: 8:00 AM – 8:00 PM
Sunday: 11:00 AM – 5:00 PM

Update Info

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Reviews

EDIT:
I WENT BACK and the experience was much better! I really appreciate them giving me a better experience the second time around. 
Former review:
I was really excited to go and get my nails done at Posh. I heard really good things about it, but I was sorely disappointed. We got there at 6:45 pm, and everyone was already packing up to leave even though it said it closed at 8. They did seat us immediately, but my manicure was lacking. They didn't take off my nail polish fully, didn't push back the cuticles, or do any of the basic prep that I've experienced elsewhere. They used a harsh file on my cuticles (actually burning them). The acrylic application was sloppy, the sidewalls are crooked and are digging in to my skin, they are not straight at the free edge, and they gave me a square shape instead of round shape I asked for. While the shape could be down to miscommunication, everything else is not up to standard. Would not recommend at all. I am sad I wasted my money and will be going elsewhere.

 7 years ago (14-05-2018)

This is the most over priced place in the Waco area. You can go to Solar Nail Salon and get better service, cheaper price, and a way better job. I had an issue where the tech cut my nails too short and they hurt and when I went to mention it to the manager, he didn’t care. He told me if I didn’t like it then just don’t come back. I’ve never felt more uncomfortable in a business

 7 years ago (27-05-2018)

I advise you to never ever come to this place. Some of the technicians do a good job, but the owner is rude and will show you no customer service if there is an issue. The technician did a terrible job. He didn’t even touch the cuticle as seen in the pic. I called concerned, (because I just paid $97 just for nails only)  and was very unhappy with the service I received, owner  didn’t care. He didn’t want to make it better. In fact he told me that I pissed him off. He would not fix it, and would not give me a refund.

 7 years ago (21-05-2018)

It's OK. If you are won over by a mimosa then fine. Manager is rather rude in my opinion - not great customer service. I felt he wanted to grab my cash and shove me out of the way to focus on the next victim rather then give me his attention and answer my (perfectly reasonable) questions. It's just okay. Not worth the price tag.

 7 years ago (15-05-2018)

Always treat me great and I've never been disappointed in my treatment or my nails. Last time some guy came in pitching a fit about his girlfriend's nails, wanted a refund. They were super professional and handled the situation very calmly despite how annoying he was.

 7 years ago (21-05-2018)

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Posh Spa & Lounge

Reviews, get directions and contact details for Posh Spa & Lounge

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