Preferred Freezer Services

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Address: 2800 Polar Way, Richland, WA 99354, USA

Phone: (509) 371-2800

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State: Washington

Zip Code: 99354

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Reviews

Great loading spot. Drivers are allowed to show up way before appointments and might have the chance to get loaded earlier. 

Clean restroom and waiting area 

Axle weight scale available on site. $10.00 w/ check $12.50 w/ card

Never open your doors just back into the dock to get loaded. MAKE SURE YOU SET YOUR TRAILER AXLES ALL THE WAY BACK. Once you get the green light go get your paper work, check your weight, and be on your weight. 

Make sure you arrive in time for appointments. You can only be 15min late at which point after you have to pay a late fee of $120.00

 9 years ago (13-09-2017)

I use to work there and it really is a good company they just have really lazy workers! Not all of them but the majority complain about everything and they take hour long breaks so it hurts them! This was night shift 1

 9 years ago (09-11-2017)

Very rude staff!! They don't know how to load trailers. Always load you overweight and then argue with you saying you don't know how to weigh your own truck. And they have never heard of 4 axles either! Bunch of morons working here! You will be there ALL DAY LONG! This place is a joke! Not sure how they are even still in operation.

 9 years ago (26-10-2017)

Truck parking they will even let u stay on the property for your 10 hr break.
You may have to do a pallet exchange or buy pallets. 
They have a accurate scale on the yard.
Local food can be delivered. 

Nice staff , most of the time they are pretty quick.

The weight is between 35.000 _ 43.000. 

 9 years ago (08-07-2017)

Well they charge you for pallets witch is just BS. They messed up my trailer number, and seal number. I spent a hour and half trying to find a trailer that wasn't there and going back in 3 times to find out they loaded a different trailer. Didn't update the paperwork. And this was a preloaded trailer. Should of been in and out within 30-45 mins. Nope 2.5 + hours later. Update- second time coming here they didn't have my preloaded trailer ready and I ended up becoming a work in.  The good is they will allow on-site parking if out of hours.

 9 years ago (19-08-2017)

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Preferred Freezer Services

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