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Reviews, get directions and contact details for Premier Eye Clinic

Address: 4505 Hospital Rd, Pascagoula, MS 39581, USA
Phone: (228) 762-1525
State: Mississippi
Zip Code: 39581


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
I would like to give Kathy (with a K) a special shout out, because she made my recent visit very pleasant. She was very cordial, thorough, patient, and professional as we completed the various tests during my appointment. I especially appreciated how she allowed ample time for me to focus my eyes in between each test. (you know the one-- "which one is better, one or two") Thanks for going above and beyond to the call of duty to make my appointment enjoyable!!
8 years ago (28-09-2017)
PREMIER EYE CLINIC IS BY FAR THE BEST EYE DOCTOR OFFICE HERE ON THE COAST. WHEN YOU MAKE YOUR APPOINTMENT, THEY GIVE YOU A CALL THE DAY BEFORE TO REMIND YOU OF YOUR APPOINTMENT. THE WAIT TIME WAS VERY REASONABLE AND THE WHOLE RECEPTIONIST STAFF FROM THE CHECK IN WINDOW TO THE CHECK OUT WINDOW WAS VERY HELPFUL! THE TECHNICIANS KNEW EXACTLY WHAT THEY WERE DOING AND VERY INFORMATIVE. DR HUNT WAS VERY NICE AND MY KIDS SEE DR SPENCER AND HE IS GREAT ALSO! THEY GO ABOVE AND BEYOND TO MAKE SURE YOU KNOW EXACTLY WHATS GOING ON. I WENT NEXT DOOR TO THE EYEGLASS FACTORY AND SOMEONE HELPED ME RIGHT AWAY AND THEY WAS VERY HONEST ABOUT HOW THE GLASSES LOOKED ON MY FACE. PRICES WERE VERY REASONABLE AND THEY ALSO SAID MY GLASSES WERE UNDER THEIR 1 YEAR WARRENTY. IF YOU ARE LOOKING FOR AN EYE DR THIS IS THE PLACE TO COME! HOPE THIS REVIEW HELPS YOU !
8 years ago (14-08-2017)
1 star only because i couldn't leave 0. DO NOT GO HERE! I have used them for years but they are not what they used to be. I arrived 30 minutes early only to wait 2 hours to be seen then after was told I needed a neurologist referral. I waited at the counter patiently for another 30 minutes while this was being scheduled. I was told I could get in that day that it was in Mobile, AL. I didn't have a problem driving over there so I agreed. Once I see the doctor in Alabama I am just given another eye exam. When I ask about why we had to do another one I am informed that they are an eye surgeon and all he can do is refer me to a neurologist. So after 8 hours including an hours drive out of the way, 2 Co pays, and a specialist fee. I have yet to have my prescription filled nor have I been able to see a neurologist.
8 years ago (14-08-2017)
They really don't even deserve one star. If there is another option for you to choose, go with another clinic. If I had known my insurance would be taken somewhere else, I would not have chosen this place. It has been a bad experience since I first called to make mine and my husband's appointments. The receptionists, sound dead on the phone, (to me it's about customer service, and you should be excited about your job). Our appointments were at 2:30 and 2:45, we both arrived at 2:15. We did our paperwork then sat in the office until 4 when we were finally called back. Dr. Hunt (who to this day wouldn't have know his name, except they said it on the phone when I had a reminder) did not introduce himself or even ask our names....I know it's in the chart, but back to that customer interaction. Then, we were forced to come back for a "fitting exam" to receive our prescriptions that was an additional $35 (that came out of our frame and contact allowance on insurance). After returning for the second time for this (un)necessary fitting, I assumed they would take it directly out of insurance and that is how I interpreted what the lady at the desk told us. She did mention we would have to use all of our insurance together, but to me, that meant for contacts and glasses (which I planned to purchase online cheaper). Two different people mentioned online was a bad idea because you lose some benefits but there is a website that will take your insurance (only one I found) at full value. My husband had decided to go with a different contact brand than the doctor wanted, so he just told us (after that first fitting) to call and let him know.....NOT to come in for ANOTHER fitting. Anyways, I just went in to pick up his prescription and they informed me he had a holding fee before they could change it because we never paid the $35 fitting fee....wasn't that supposed to come out of insurance??? After a LONG conversation and some people who could be close to ignorant, I have discovered yet again how important communication is. No one in the office talks with each other to solve these issues. We had three-four different ladies on our case that each had varying stories. The one I dealt with today, talked only about money and the office's money, which I don't find very appealing for them. We will be changing doctors next time....and unfortunately I'm not sure this situation will be changed for the next person.
8 years ago (23-01-2017)
My kids and I have been going here for years. If you want to get out quickly, make a morning appointment. People show up late and some appointments are long by necessity for eye health. This backs up later afternoon appointments. I always go early and we are in and out. One of the receptionists is definitely not the friendliest but that seems to be most places these days unfortunately.
8 years ago (06-02-2017)
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