Primary Health Care at Mercy

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Address: 250 Laurel St, Des Moines, IA 50314, USA

Phone: (515) 643-4610

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State: Iowa

Zip Code: 50314

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Reviews

The WORST doctor's office I have ever been to. I sat for two hours before being seen. They guaranteed me my medication that I need within a week, and after 5 weeks never prescribed it to me. I now have to go somewhere else, which I wish I had done in the first place. PLEASE- I'm so frustrated this is the one thing I can do, PLEASE don't go there. I wish someone had warned me.

 8 years ago (01-08-2017)

Good, quick staff. Great Doctor's. Caring, explains things for you can understand what's going on.

 8 years ago (08-03-2017)

Worst experience ever one of the worse clinics ever. Lady at the front desk pretend to check me in had an appt at 1:15 did not get seen until 2 just have my inr checked. Called to schedule a appointment and.was literally on hold for 16 mins before my appt was scheduled I would not recommend this clinic to anyone. Hopefully the other clinics are not like this one!

 8 years ago (10-03-2017)

Front staff is nice and friendly. Yes kinda unorganized and always takes a while to be seen but that's not my complain. What I'm so frustrated about is once I'm seen I feel like they don't take my concerns seriously!!! I've had a really bad cough for AT LEAST a month that I've tried EVERYTHING to try and fix. It's so bad. I'm pretty sure I don't let anyone sleep at night. I literally have to pause while I eat because I can't even do that in peace. For the dr just to tell me wait another two weeks!!!! And try cough medicine?!!! Umm I've been doing that!!!! THATS why I'm here because that's NOT WORKING!!!! No test, no swabs, nothing just horrible!!! What a waste of my time literally. Wait hours just to hear that 😒

 9 years ago (28-05-2016)

Slow and unprofessional. I had a 2 pm appointment and arrived at 1:50. They made me wait and I was checked in only at 2:30. The doc saw me only at 3, when I already had to go. What is the point of the appointment? If you value your time, go somewhere else.

 9 years ago (19-04-2016)

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