Primo Auto Sales

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About

The best preowned cars, trucks, and suvs in Merced County.

Address: 1450 W Main St, Merced, CA 95340, USA

Phone: (209) 384-7197

Website

State: California

Zip Code: 95340

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Reviews

I absolutely loved them,I told them what happened when my car broke down. Matt took care of me,they didn't jerk me around like most places do!! I'll definitely be going back!!! 😊

 8 years ago (28-07-2017)

Loving our new car! Thank you Primo Auto Sales👍

 8 years ago (01-09-2017)

Great car dealersship nice staff they dont badger you like most dealers do and if there is a problem the owner bob will make it rite very good honest buisness which sadly is rare these days definetly reccomend them if looking for a vehicle

 9 years ago (17-05-2016)

My experience is with one of the mechanics, Matthew Tanner. He told me he was replacing some parts in my car and charged me $250. I live in Sonora so he brought the parts from the shop to my house. Instead of being honest with me when he realized he had the wrong parts, he decided to make me believe he switched the parts and then took my money. Thankfully he was dumb enough to leave the old parts in my car because a REAL mechanic told me the truth. He was confronted and I got my money back. His wife even had the audacity to say that I knew he had the wrong parts, but gave him the money anyway. Oh I forgot to mention, I'm family. And according to Matt, his boss has nothing to do with this, so I'm pretty sure he stole the parts from his work. If he can steal from his own family (and his boss) then he will not hesitate to steal from complete strangers. If you decide to take your car to this place (I really hope you don't), then steer clear from Matthew Tanner! 

 11 years ago (28-10-2014)

6/19/15 My vehicle has been in the primo's shop since 4/30/15 having its engine rebuilt under warranty. Primo auto sales has provided me with a rental.

update 4/16/15: ....Primo Auto Sales has spent more than $1000 working to repair my car.  Yesterday, 4/15/15, they finished replacing my head gaskets, water pump, timing belt, intake valves, spark plugs and wire set, and a new radiator cap with no charge to me.  Before that, they replaced my rack and pinion, rear main seal, and and several gaskets without charging me.
Previously I paid $104 total  to have my coil pack replaced, as this was not covered by warranty.  Their mechanic Matt Tanner has personally come to my house after hours to address a braking plate dust cover that had gotten bent during a rear main seal replacement. 
Since the head gasket repair, I've only noticed some smoke and bad smell  from something burning off the exhaust, also, tiny amounts of oil have dripped down, possibly a result of  residue from the previous leak. I am going in next week to have the engine washed off. The car is drivable again at this point.

4/7/15
My car has been in primo auto sale's shop for oil leaks every week since I bought it. 3 months ago. It was under warranty but the problem was never completely  resolved. The car is still leaking oil, and  now it is undriveable from another problem (cylinder 4 misfire) that  I didn't find until after the warranty period ended. I am now paying $104 to fix the broken car they sold me for $9000.

 10 years ago (11-12-2015)

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