Pro-Clean Car Wash & Detailing

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About

Whether you're looking for a quick car wash or full-service car detailing, Pro-Clean Car Wash & Detailing provides professional and dependable Service!

Story

Trust your car to the experts at Pro-Clean! Whether you're looking for a quick car wash or full-service car detailing, Pro-Clean Car Wash & Detailing provides professional and dependable service. With three convenient locations you can find the service you need in Dubuque, IA, Davenport, IA and Rock Island, IL!

Address: 3199 University Ave, Dubuque, IA 52001, USA

Phone: (563) 583-6416

Website

State: Iowa

City: Dubuque

Zip Code: 52001

Opening Hours

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: 7:30 AM – 6:00 PM
Sunday: 8:00 AM – 5:00 PM

Update Info

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Reviews

Long time Miracle gold card customer switched several vehicles to monthly plan at Pro Clean (annually savings would be over $100 per vehicle for full service washes). After several months w Pro Clean it was an easy decision to go back to Miracle - clearly u get what you pay for. While there were a couple of team members we connected w that went above and beyond to provide a quality wash, in general we observed the team members were preoccupied with what they vocalized as not enough staff. Washes were disjointed- rarely complete (rims not wiped, window spray not wiped off windows (or windows not washed at all), oily clothes used on windows leaving a greasy film on windows, floor mats soaking wet when put back in car, scratches on rear of vehicle from vacuum hose, excessively long waits when few cars in line (30 minutes in/out at 8am with 3 cars in the wash)). Spoke to manager(s) several time, wanting this to work out- some related and assured us they were working on consistency and quality, and offered to buff scratches out and a super wash to get black off carpet from wet floor mats. We chose not to take the offer, not confident in what outcome would be. On one occasion, I asked team member to blow water off mats, which he said no problem.. he was reprimanded by a manager for taking too much time on them- so they went back in car dripping wet. I resorted to asking them to not do anything in hatch d/t scratches on car from vacuum hose when it wrapped the car- my requests often disregarded as not relayed to team members working on my cars. It became a painful experience at Pro Clean... glad to be back at Miracle where team members focus on a quality wash and great customer service.

 7 years ago (10-08-2017)

Love this car wash!! Have an Unlimited wash plan and never have to drive a dirty car for long!! Helps keep roadsalt off my car!!

 7 years ago (16-01-2018)

Our car always looks great when we leave. Even if the line is long, the wait isn’t long. Monthly plans are a great deal.

 7 years ago (14-01-2018)

Getting really tired of paying to have someone clean my truck inside and out and not get what i paid for. The windows are streaked, the dash is still dirty/dusty, the arm rest were never wiped down and i could have had my 5 yr old vaccume and do a better job.

 7 years ago (18-01-2018)

I'm working there and we do our job with excellent customer service skills and also we keep our work experience professional

 7 years ago (06-01-2018)

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