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Pro Home Improvement

  1. MI
  2. Michigan Roofing Contractor

Reviews, get directions and contact details for Pro Home Improvement

Address: 1640 E 9 Mile Rd, Ferndale, MI 48220, USA
Phone: (248) 556-5839
State: MI
City: Ferndale
Zip Code: 48220


Opening Hours

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: 10:00 AM – 6:00 PM

Update Info
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Reviews
Two days ago Pro Home Improvement insulated the walls of our large basement walk-out family room. As a professional property manager myself I deal with contractors on an almost daily basis and had never worked with P.H.I. before this project on my personal residence. The estimate process happened the Saturday morning after a heavy snowfall. Frankly, my wife and I expected a no-show from the estimator. Dwight was only a few minutes late despite the nasty weather. He spoke of the lofty standards of the company and some might have suspected what I call "over promising and under delivering". We agreed to the scope and terms of the job and I paid a deposit. The process was clearly laid out by Dwight and went exactly as he described. I met with workers who were on time, polite, knowledgeable and echoed Dwight's high standards. We had to stay out of the house for 24 hours after the spray foam was applied so we didn't see the work until the next day - long after the crew was gone. The thoroughness and neatness of the work were the best I've ever seen in working with contractors - spray foam to the agreed thickness everywhere we agreed, all outlets taped, no over spray and the job site was left very clean. Today I texted the crew leader to convey a special thanks and I called Keith at P.H.I. to let him know I had mailed my final payment on the project and tell him how proud he should be about this particular crew of workers and Pro Home Improvement generally. This was a big job and I paid a fair price for the work - but the job was done to a level of exacting professional quality. This was just a really positive experience and I feel good about the investment in my home. I look forward to enjoying a nice, warm family room!
7 years ago (07-03-2018)
James from Pro Home Improvement gave me us a great quote. We're so excited and looking forward to our insulation install. He answered all our questions and didn't make our small job seem any less important than a large dollar.
7 years ago (19-03-2018)
From the sales people and the project manager to the labors, everybody was very professional and went above what was expected of them. They showed up when they said they would be here, did the job they said they would do, on time and on budget. They could only finish three quarters of the the house because we had to have some insurance work done on one wall that took about a week. They cleaned up just like the job was done, and when the other contractors were finished with the last wall I called Pro's project manager ( Justin) and he had people here within two days to finish the job. The contractors I had here to work on the last wall commented several times on how nice the siding job was. They even wanted there business card to use them in their siding jobs. Even the city inspector was very much impressed. They did a great job, and when they were finished, you couldn't tell they were ever here. The cleanup was that good. I had two very small issues and when I called Justin he was out the next day and took care of them. I would highly recommend this company. I just wish all the contractors that you do business with in your life could be this good. When you get one like this its hard not to brag on them. This company will be in business for a lone time. Thank you very much Pro! Pat and Patty Graves Rockwood, Michigan
7 years ago (12-01-2018)
The process could not have gone any smoother. Between James, Keith and Tim there was a perfect amount of communication and information flow. Not once did I have a question they could not answer. My neighbors even liked the installation crew because my yard was always orderly and nothing was flying into theirs. Very happy with the end result and 100% recomend them!
7 years ago (04-12-2017)
An absolutely amazing operation !!!!!! We had a complete gutter replacement done on our two story home in Canton. From our salesman Dwight to Keith and finally to our installer Bob and his crew it was a fantastic experience. I would highly recommend using Pro Home Improvement for any of your home improvement needs. We will most certainly use them again. Warranty far exceeds competitors, Price was exceptional, Color matched perfectly , Crew arrived early and completely cleaned up when finished. It's refreshing to use a company that goes above and beyond!! Thank you all. The owner should be proud of all of his employees. Patrick
8 years ago (20-10-2017)
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