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Reviews, get directions and contact details for Professional Nail

Professional Nail
Address: 597 W Channel Islands Blvd, Port Hueneme, CA 93041, USA
Phone: (805) 984-2300
State: California
Zip Code: 93041


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Reviews
Well First let me start by saying....Annie, Jennifer and Sandy! I love them they have always been very friendly with me...never a bad look...Sadly Linda walks in and always ignores me...never says hi...she makes me feel like I smell or something...other people well last Thursday I walked in at 915am I wanted a pedicure. .I literally had to ask one of the girls...is anyone else coming in soon? She said yes in a few minutes ...40 minutes later I'm still sitting there no one kept me updated..I got ignored! Nobody was there yet...I walked out and went back to the place I used to go took a few years back! Victoria Nails! They were so happy to see me! What a difference! I'm glad I left! Professional Nails Port Hueneme..looks plain.. lonely...and nobody smiles! Only like I said Annie Jennifer and Sandy! Sorry Girls! I will miss uguise but...not going back....I left a message for manager owner Tuesday...I walked into Ventura location...and I was told the owner would call? She never did..so there u go based on this..I will not go back...besides I got some kind of fungus.... definitely horrible place..
8 years ago (25-06-2017)
Customer for 3 years. My last experience made me decide to take a break. I got a basic pedicure with gel, and a new set of acrylic nails, and was charged for the usual Deluxe pedicure. My nails looked terrible, full of bubbles and started coming loose around the edges after 5 days, which is not normal. That's not even the worst from this visit. I asked if she still had to cook dinner when she got home, she said "yes, we're not lucky like you." I work two jobs and rarely have time to go in, when I do I always tip generously. I was very insulted, then overcharged.
8 years ago (22-03-2017)
I had the worst experience at Professional Nails in Port Hueneme. I have never felt so berated, belittled & disrespected at an establishment in my life. I came in on the 24th of February after being referred to them by my mother, a loyal client.Cindy did my manicure and within the first week they began falling off when I did everyday tasks. As soon as I told her they fell off within the first week she began yelling at me and accusing me of lying in front of customers. She then dismissed me by turning her back on me. It was also disheartening because the other workers did not step in and say anything while the woman yelled at me. I will never return here again and neither will my mother. I simply write this review to inform customers to think twice before going there and if you have an issue do not expect quality customer service. If 0 stars was an option, they wouldn't even get 1. Professional Nails is very UNPROFESSIONAL. I have also added a photo of my broken nails after one week.
8 years ago (10-03-2017)
In the Past I had Great Experiences with Linda and Kim always got a great manicure and pedicure, but my Last experience was awful Linda was on vacation and I was helped by Dingh Oh My WHAT A WASTE OF MY BIRTHDAY DELUXE GIFT CERTIFICATE FROM MY BFF.👭 We are both now looking for a New Nail Salon in the Area.
8 years ago (14-04-2017)
Yesterday I had the most humiliating experience and was so rudely treated by KIM. My normal person left ProfessioNail. I've been going to them at least five years this location and at least 10 years the Ventura location. I live right here at the beach so it's convenient. After waiting 20 min, Someone was working on my pedicure and then KIM came to do my gel manicure. I had peeled all but three nails. KIM started to roughly file my nails with the harshest file and I said no, please do it more gently. You will make my nails too thin. It will destroy them. She rudely said, then how am I supposed to do it. I said, more softly and then she yelled in Vietnamese to Linda and it was obvious to all she was talking about me. Very mean, loud, embarrassing and humiliating. They continued very loudly, their Vietnamese conversation about me and I said, never mind, just get have someone else do my nails. KIM never apologized and stormed off and no one ever came back to do my nails. I was in the middle of a pedicure or I would have left. Here's the issue, when I've gone for five years it's never very busy at this location. After being there so much I decided it was due to the poor way they treat their customers. I've watched them completely judge, ignore, talk about people when they leave both in English and Vietnamese. Very uncomfortable, but I went for my person. This office run by Ann has no Manager on site and it's obvious many people working their don't care. They are so unprofessional, and do what they want. Of course I'm sure I'm not the only one who has observed this and quite frankly this reflects directly on the Ventura ProfessioNail location too. I will never return. I will never recommend and feel sorry for the owners being taken advantage of by their employees at the PT Hueneme location.
8 years ago (16-02-2017)
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