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Provident Bank

  1. Maryland
  2. Oxon Hill-Glassmanor Bank

Reviews, get directions and contact details for Provident Bank

"Provident Bank serves individuals, families, and businesses in our local communities with personal and business banking services. What you need? We’ve got it. You are our commitment. That’s why we strive to deliver a mix of innovative services, social impact, and real connection to simplify your life and power your dreams."
Address: 6111 Livingston Rd, Oxon Hill, MD 20745, USA
Phone: (301) 567-2052
State: Maryland
Zip Code: 20745


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Reviews
Hello, I am a brand-new Provident customer since the Lakeland Bank merger. Transferring, setting up, and validating my personal accounts was a breeze. I required help with my E-treasury Biz account though. The call center representative was extremely knowledgeable and efficiently helped me set things up, walking me thru each screen, we were active and up and running smoothly. If this is any indication on my future with Provident, I am looking forward to it. Carianne, Amy and Sophie at the Bloomingdale branch are always wonderful to work with. Great job everyone.
Terribly incompetent branch manager. They canceled my account with no notice or so much as contact. The balance left on the account they sent via regular mail without any certification that it was received. Then it took two people, including the manager Charlotte, to figure out how to stop a check they wrote. Apparently Charlotte doesn't know about phone/email or simply doesn't think it's necessary to contact clients when closing accounts. Do business here at your own peril.
A small, very traditional bank branch. My children started their savings accounts at age 6 when the bank offered $5 per essay or art piece up to $50 towards a passbook account and an introduction to saving. The staff are long-timers and friendly. Services are nothing special and the hours are the industry standard - limited for those who work traditional jobs. I am not sure why banking has not caught up with the times.
I do all my banking here. I love the personal service. It's a small regional bank, with good modern conveniences--an app, online bill pay, no ATM fees for any ATM, very low mortgage rates.
Please run away !!!DO NOT USE THIS BANK!!! Everyone is rude and can’t not do their job!! The bank is set up to take as much money as possible and then penalize you for their mistakes!!! I’m taking my 6 figures else where!! Please do the same
The staff is always friendly and courteous
Bad customer service
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