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Public Storage

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  2. Utah Storage

Reviews, get directions and contact details for Public Storage

Public Storage

Story

More than 2,000 neighborhood locations, one right around the corner to serve you.
Office:
9:30 am-6 pm Mon-Fri
9:30 am-5 pm Sat-Sun
Gate hours:
6 am-9 pm daily
Call your location to confirm.
Call Center:
5 am-9 pm Mon-Fri PST
5 am-8 pm Sat-Sun PST
Hours can change. Please call to confirm.

Address: 9101 State St, Sandy, UT 84070, USA
Phone: (801) 871-8208
State: Utah
Zip Code: 84070


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Reviews
Public storage is worst place get a until at. They continuously raise there rates especially if you pay on time and really they should give you a discount for being a loyal customer and if you are disabled. I hate them!
9 years ago (13-03-2017)
They nickel and dime you to death. What you see on web. Isn't what you get. And if smoking bothers you stay away. It so bad the smell gags you. The front gate is the ashtray. If you use it make sure you have a lock they charge you $22.00 and $11.00 insurance. If my son hadn't drove 2hrs I wouldn't gotten a unit. Looking for another unit going to leave this place ASAP. I complain to corporate still have not heard anything and almost been a month. No such thing as a $1.00 first month Had to pay about $95.00 STAY AWAY corporate hear me now!
10 years ago (24-01-2017)
Short story: NEVER use this company, customer service is terrible, they don't follow through with reservations, and will treat you like dirt while they screw you over. Would leave negative stars if it was possible. Long story: I originally reserved a storage unit with this company because I was moving away from Camp Pendleton where my husband is stationed, and needed to put all of our belongings into storage until he finished his active service and joined me in our home state. I was planning on making the move by myself with one other family member. Two days before our move, public storage called me and told me that the online reservation I had made weeks ago would not be honored and that they had no unit for me. My options were to down size (a smaller unit would not fit our entire apartment and all the furniture), move to another location further away from where I would be residing and across town, or to pay more for space that I did not need. This was TWO DAYS before I was to move my stuff into this unit. I was IN THE PROCESS of moving when they called to tell me this. The person that called me had a terrible attitude and was very apathetic about the whole thing, offered no help, and had terrible customer service skills. I essentially told her that this call had rocked my whole moving plan, and I had to check out my options. We can't afford to just throw money down on a unit that we didn't need. The company called me back on the day that I was supposed to move in, and basically laid out the same options and asked when I would be coming by. She basically blamed the online reservation system, said I was out of luck and she could do nothing to help me, all while having the worst people skills and a terrible attitude. Apparently people here hate their jobs, because they can't even pretend to be polite on the phone. I explained that there was NO WAY I would still be using this company and that I had found another who was giving me what I needed and had actually followed through on their end. She didn't even apologize for the mistake or misunderstanding or whatever these people are labeling it as. She basically told me there was no way to guarantee I could get anything no matter how far in advance I booked it, and that the reservation meant nothing. Someone should look up what reservation means. At the end of the conversation while I was mid-sentence she interjected and told me she was canceling the reservation and HUNG UP ON ME. I understand I wasn't the easiest person to talk to, I was VERY upset, moving alone without my husband, and this company completely SCREWED me over last minute, but I cannot fathom a world in which someone's customer service is so bad that they hang up on a customer. I will be letting every person I know especially every military family I know who are moving and deploying that they should NEVER use this company.
10 years ago (09-02-2017)
Kendra was great to work with. She was very friendly and knowledgeable.. thanks.
10 years ago (24-02-2017)
Kendra did amazing, she is very knowledgable. She showed me the unit before i signed anything. Love it!
10 years ago (17-12-2016)
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