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Reviews, get directions and contact details for Public Storage

Public Storage

Story

More than 2,000 neighborhood locations, one right around the corner to serve you.
Office:
9:30 am-6 pm Mon-Fri
9:30 am-5 pm Sat-Sun
Gate hours:
6 am-9 pm daily
Call your location to confirm.
Call Center:
5 am-9 pm Mon-Fri PST
5 am-8 pm Sat-Sun PST
Hours can change. Please call to confirm.

Address: 801 Matthews Township Pkwy, Matthews, NC 28105, USA
Phone: (980) 228-9820
State: North Carolina
Zip Code: 28105


Opening Hours

Monday: 9:30 AM – 6:00 PM
Tuesday: 9:30 AM – 6:00 PM
Wednesday: 9:30 AM – 6:00 PM
Thursday: 9:30 AM – 6:00 PM
Friday: 9:30 AM – 6:00 PM
Saturday: 9:30 AM – 5:00 PM
Sunday: 9:30 AM – 5:00 PM

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Reviews
We recently moved to Matthews and needed a storage unit to store some things so we could take our time going through it. Sharon was wonderful helping us to determine just the right size that was right for us. She took her time with us and didn't rush us. She was the epitome of good customer service.
8 years ago (16-10-2017)
Darlene was a great help today.. very friendly 😊
7 years ago (18-01-2018)
Having rented a storage place there 5 years ago I was surprised to see the degrading condition of the storage place when I rented a unit there again this year. The entrance has most of the times waste from tenants that they discard (the large dumpster they had is gone), trolleys are just left as the tenants please (no one seems to care how they are parked), the toilets are locked up and out of order since at least 5 months, at least one elevator has no covered ceiling and shows wires and the bare fluorescent lamp. The elevator got stuck with me in the 2nd floor - the door closed and despite pressing a button it wouldn't move. I had hit the alarm button but nothing happened. The girl from the reception said that the elevator would sometimes "act up". The floors smell like moth powder which I am sure they have to use but that is what your stuff will smell too! I had vacated my storage 3 days after the automatic payment was taken for that month- don't bother to contact the Charlotte district manager about a possible reimbursement of the rent as he will not get back to you. I guess they need your funds to update their storage spaces! If there were 1/2 star I would give that! Think twice where you rent!
8 years ago (08-08-2017)
Thank you for the wonderful service from Sydni
8 years ago (26-12-2017)
Sydni was very friendly and helpful
7 years ago (13-01-2018)
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