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Public Storage

  1. North Queen Anne
  2. South Seattle Storage
  3. Seattle Storage

Reviews, get directions and contact details for Public Storage

Story

More than 2,000 neighborhood locations, one right around the corner to serve you.
Office:
9:30 am-6 pm Mon-Fri
9:30 am-5 pm Sat-Sun
Gate hours:
6 am-9 pm daily
Call your location to confirm.
Call Center:
5 am-9 pm Mon-Fri PST
5 am-8 pm Sat-Sun PST
Hours can change. Please call to confirm.

Address: 3000 15th Ave W, Seattle, WA 98119, USA
Phone: (206) 438-9529
State: Washington
Zip Code: 98119


Update Info
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Reviews
The people make the storage facility a warm and welcoming place , I rented a parking spot for a month and my experience with the staff running the facility was the best i have ever had , very professional , very friendly and engaging , clean and most importantly easy. i did not have any difficulty in renting and i could leave anytime i wanted with short notice. personally i enjoy freedom and i felt free to manage my schedule with them , access codes for entry during after hours made it even more so. The pricing compared to all others was the most reasonable and it was inside storage for a 20 FT TRAILER!... that price beat the "OUTSIDE" storage rates of the other facilities in the neighborhood! Thank you for everything & when i Seattle and needing storage i now know where to go. Thank you foe everything & wishing you the best in business and in life. J
9 years ago (01-04-2017)
On a scale of 1-5 stars, Carrie at the Queen Anne Public Storage facility really cranked it up to 11! A situation arose, which in no way was Public Storage's fault, and Carrie worked diligently with me to help get it resolved constructively. She really went the extra mile to help me. Her customer service and friendliness made a real difference, and I would recommend her unhesitatingly to anyone who is looking for a real professional. Thank you so much, Carrie.
9 years ago (29-03-2017)
Just rented a unit and I have never been more impressed. Carrie, assisted us and went above and beyond helping us and answering our questions. We were going to check other storage facilities but we loved the security features that she meticulously explained and showed us. Carrie, made this whole rental experience FUN! Check out public storage if you need a safe, secure, clean and friendly place to store your belongings! Ask for Carrie at 3000 15th Ave. W. if you are in Seattle....
9 years ago (15-03-2017)
*BEWARE OF THE BAIT AND SWITCH SCHEME THAT CANNOT BE FIXED!!!* Public Storage is a disaster and they royally screwed my wife and me over on the eve of our cross country move to Seattle from NYC. Nothing quite like making an online reservation for $171 (with a confirmation email to prove it) only to get a call two days later to tell us that the unit is actually going to cost us $240. This discrepancy (that Public Storage never remedied) would kick off a frustrating odyssey that would haunt our first month in Seattle. We raised a fuss and were initially rebuffed by customer service regarding what appeared to be a blatant bait and switch move (they called it a computer "glitch"). When we stood our ground the poor folks working in the office in Queen Anne referred us to their corporate boss regarding getting our rent bill changed back to the original price we booked online because apparently Public Storage doesn't trust their own employees with this kind of thing(???) Their corporate boss is worth mentioning by name; KEVIN BRIDGES initially dodged me for weeks. Three phone calls were made with voicemails left and he returned zero of these calls. Only after I called his boss, Lisa was I graced with a phone call from Kevin. Do you think that talking to Kevin did any good? NOPE! Over the next few weeks Kevin would have us believe that he would get the price adjusted ultimately to no avail. A month after our initial reservation I was receiving emails telling me rent was due in the amount of $240. Is Kevin incompetent? A liar? Poor communicator? All of the above? Whatever the case may be, do not waste your time with Public Storage! GO SOMEWHERE ELSE! After getting ZERO satisfaction from Public Storage WE MOVED OUR STUFF OUT! If anyone can explain to me how after many many phone calls to the corporate offices at Public Storage I couldn't get a simple price adjustment I'd love to hear about it. Never in my life have I encountered such a debacle when dealing with a large company. This is the type of problem that should be dealt with PROMPTLY AND ON THE SPOT. The fact that Public Storage (Kevin in particular) made our move extra stressful and complicated and that we wasted far too much time on this is baffling and something I will never forget. I'll say it again; BUYER BEWARE OF THE BAIT AND SWITCH THAT CANNOT BE FIXED!!!
9 years ago (04-04-2017)
Facility feels safe and is always clean. Carrie is always friendly and chats as she's cleaning. I call her my "My cleaning lady".
9 years ago (29-03-2017)
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