Public Storage

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More than 2,000 neighborhood locations, one right around the corner to serve you.
Office:
9:30 am-6 pm Mon-Fri
9:30 am-5 pm Sat-Sun
Gate hours:
6 am-9 pm daily
Call your location to confirm.
Call Center:
5 am-9 pm Mon-Fri PST
5 am-8 pm Sat-Sun PST
Hours can change. Please call to confirm.

Address: 17300 Newhope St, Fountain Valley, CA 92708, USA

Phone: (714) 202-7434

Website

State: California

Zip Code: 92708

Update Info

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Reviews

I've had a storage unit for 4 years and the device they provided me was outstanding! Whenever I needed help with anything they were supportive and understanding. Truly a wonderful experience!

 8 years ago (31-05-2017)

Martha (manager) was rather short-tempered, and ill-mannered. 
I had a simple request for help-- yet she (arrogantly) refused to help. 
My motorbike died in front of their business. 
I respectfully requested to plug in my battery charger for 5 minutes -- into their AC outlet. 
"Are you a customer?"
      No, but I would really appreciate it if I can 
      just plug this extension cord into that 
      socket right there. (Smile smile)
"NO -- Company Rules -- Can't Do It."
      Really?  Company rules state you can't
      help a man in need?!  C'mmon, please, just 
      a few minutes. Here's five dollars, if that 
      will help.  (Smiling nicely)
"NO!  Goodbye"
"No!"  "No!"  "No.". "Company Policy". 
"Go Away!"
Tried calling the Area Manager, to get her approval/authorization to plug in my battery charger for a few minutes. 
 --- She   n e v e r   returned my call. ---
Perhaps That speaks louder than Martha, about the lack of desire to simply Help a person in need?  Or--if not wanting to help--
at least have enough respect to return a guy's phone call. 
Not Their Problem----I know. 
           But, come on...
So, I pushed my scooter 100 yards down the road to the first business with an open door. 
    "Sure, you can plug your cord in right over there.   Would you like a bottle of water?"

Thank God for those people willing to help a person in need. 

And to those like Martha, and the Area Manager---  one day, YOU may be in need of a little help.  
For your sake, I hope you get treated better, than you treated me.  (Hebrews 4:16)

      
      
      
 8 years ago (21-03-2017)

Shelby and Martha are the best! They are there to take care of anything you need. I would recommend this place for sure.

 8 years ago (09-06-2017)

Martha was very helpful! This was by far the best experience I have had especially in this district. (More so than the manager sad to say). 

 8 years ago (16-05-2017)

What a freak......  The heavy-set Hispanic woman (manager?) wouldn't let me use the bathroom!
Met my friend there, to help her clean out her unit. 
We finished, and she left.     Before getting in my car to leave, thought I better use the toilet.  
Walked in the front door to the office. Waited patiently until the worker finished her (obviously) personal phone call.   Asked the worker to please  let me use the bathroom.  Her grumpy reply?
                          Only my customers can use my bathroom!
                          Customers can let themselves in, to use the bathroom. 
                          
What?!   I was just helping my friend---your customer---for the last hour.  
                          Not my customer, not my problem!  I'm busy, goodbye!

This self-absorbed, power trip person needs a lesson in humility.   Get off your high horse, get a personality, and learn to act like a real human being

      
      
      
 8 years ago (05-04-2017)

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