Public Storage

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More than 2,000 neighborhood locations, one right around the corner to serve you.
Office:
9:30 am-6 pm Mon-Fri
9:30 am-5 pm Sat-Sun
Gate hours:
6 am-9 pm daily
Call your location to confirm.
Call Center:
5 am-9 pm Mon-Fri PST
5 am-8 pm Sat-Sun PST
Hours can change. Please call to confirm.

Address: 2028 S Willow St, Manchester, NH 03103, USA

Phone: (603) 836-0255

Website

State: New Hampshire

City: Manchester

Zip Code: 03103

Opening Hours

Monday: 9:30 AM – 6:00 PM
Tuesday: 9:30 AM – 6:00 PM
Wednesday: 9:30 AM – 6:00 PM
Thursday: 9:30 AM – 6:00 PM
Friday: 9:30 AM – 6:00 PM
Saturday: 9:30 AM – 5:00 PM
Sunday: 9:30 AM – 5:00 PM

Update Info

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Reviews

The manager there was nice enough. Her was on the phone with a customer and you could hear in his voice that he was annoyed. He got off and said, "She's been a f---ing pain in my ass all day." He also swore some more while describing the unit to us. After showing the unit, we agreed to take it. He rushed us through the paperwork, reciting his entire spiel  as if he were reading from a script. I understand he's probably said it a thousand times, but he could have slowed down and actually sound like he cared. Also, the advertised price was not the price we paid. There are all sorts of fees that bumps up the monthly price by about $25. There was a one time charge of $25 just for the lock and we weren't allowed to use our own. Just advertise the full price! He also said w need to get "premium insurance" for the unit. We asked and he said it was necessary. Really? I Get that we might need insurance, but the premium? If there's a premium, there must be a "basic." Why can't we use that for less a month?  We had even called ahead of time and he didn't mention any other fees... We ended up using them only because we had a truckload of stuff with us, but I wouldn't go back again. After signing the agreement, he made is rate his place on Google while he watched! He asked me to do it, so I figured I'd do it later when I got home, but he stood there and said for me to take out my phone and then tell him when I was done so he could read it while I was there. Totally unprofessional. I'm sure a lot of these reviews are skewed towards the positive side since he watches you like a hawk while you write it and reads it before you leave. I would steer clear.

 7 years ago (25-01-2018)

I recently got a unit and have been very happy.  The customer service is much better than other storage places we've gone through.  Demi is always there when we come in and she is always so friendly and helpful!

 7 years ago (07-03-2018)

Recently went in shopping around for a unit. A woman named Demi helped me. She was great went over everything with me, answered all of my questions and was super helpful! Unlike other places I looked at. Highly recommended if you're looking for a unit to go talk to her!

 7 years ago (15-02-2018)

I had been researching storage units in the area and happened to drive past the Public Storage on S Willow.  A woman named Demi helped me, explaining different options and sizes.  I almost went with Blue Bird, but I'm glad I changed my mind!  Everyone has been very helpful.

 7 years ago (07-03-2018)

Demi at the Manchester public storage has been the most helpful out of anyone there I have spoken to. I’ve been looking for a unit and Demi was super informative and offered more assistance then any other place I have called. She was amazing and now thanks to her I have found where I will be renting a unit!

 7 years ago (10-02-2018)

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