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Reviews, get directions and contact details for Public Storage

Story

More than 2,000 neighborhood locations, one right around the corner to serve you.
Office:
9:30 am-6 pm Mon-Fri
9:30 am-5 pm Sat-Sun
Gate hours:
6 am-9 pm daily
Call your location to confirm.
Call Center:
5 am-9 pm Mon-Fri PST
5 am-8 pm Sat-Sun PST
Hours can change. Please call to confirm.

Address: 1601 E Belt Line Rd, Coppell, TX 75019, USA
Phone: (469) 444-9766
State: Texas
Zip Code: 75019


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Reviews
I had a unit with this location for about 3 years. They have changed up the staff a little bit, and I was very impressed with the service I've received from Cindy. We bought a house and had to clean/close out our unit. She made the process so easy and even followed up with me over the phone to make sure everything was taken care of. Customer service like this really does stand out and makes such a huge difference. It is very clear that she enjoys her job and her positive attitude shines through.
8 years ago (17-09-2017)
I rented storage here 2 1/2 years ago and it was just "ok". When Cindy took over the management it quickly turned into a 5 star facility. She is super efficient, upbeat, positive and a real pleasure to do business with. I HIGHLY recommend this location!!
8 years ago (02-10-2017)
Local people are great however I moved in 05/19, they gave me the most distant spot. Today is 10/02 and I am notified of 17% price increase just after 4 months. They market the same unit for $96 on their website with 50% off first month while they ask from me $146.
8 years ago (02-10-2017)
I have been having trouble with my email acct and Cindy helped me figure out what the problem was and how to address it. I have had several contacts with Cindy and Bailey at this Coppell locaation and I cannot stress enough how helpful AND very pleasant and knowledgeable they both are. Cindy was so very very pleasant and helpful on the telephone and just as helpful in person. I cannot imagine any better experience at any facility. They are really outstanding!
8 years ago (10-09-2017)
Rented a unit here when moving. Friendly staff that were helpful. They're pretty pushy about selling you the storage lock, but apparently their units don't fit other locks and you'll end up needing one from them anyway. We took advantage of a $1 for the first month promotion and the billing worked out as promised! Good experience all around.
8 years ago (19-08-2017)
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