Quality Autobody Inc

Reviews, get directions and contact details for Quality Autobody Inc

About

Your trusted collision repair leader since 1963 serving Mill Valley, Sausalito, Tiburon, Belvedere, Strawberry, Muir Woods, Stinson Beach and beyond. www.QualityAutoBodyMarin.com

Story

- Family owned and operated in Mill Valley since 1963
- Life Time Guarantee on your repairs for as long as you own your car
- Certified Technicians on site
- State of the art facility
- Environmentally conscious
- In-house fiberglass work
- On-site car rental; Hertz and Enterprise
- Towing available; Mill Valley Towing

- FULL SERVICE automotive collision repair for all vehciles and types of collision
- We work with YOUR insurance company; On site and in-house personnel to facilitate and handle every detail of your insurance claim

When you visit the shop ask for Nick, Joanne or Jim. One of us will greet you and personally help you.

Mission

Hours of Operation Mon - Friday 8am - 4:30 and by appointment

Products

Full service repair - foreign and domestic cars

Address: 18 La Goma St, Mill Valley, CA 94941, USA

Phone: (415) 388-2815

Website

moc.niramydobotuaytilauq@ofni

State: California

Zip Code: 94941

Opening Hours

Monday: 8:00 AM – 4:30 PM
Tuesday: 8:00 AM – 4:30 PM
Wednesday: 8:00 AM – 4:30 PM
Thursday: 8:00 AM – 4:30 PM
Friday: 8:00 AM – 4:30 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

These guys are the absolute best.  I've been bringing my cars here for over 30 years and would never go elsewhere.  If anything isn't just right, they re-do it.
It's a family run operation and it shows.  JoAnn and Nick are the nicest people.

 9 years ago (08-05-2017)

Great shop. Owned by the same family for over 40years. Highly recommend!

 9 years ago (20-04-2017)

The name of this shop is misleading.

We took our car there after an accident, as they
were on State Farms preferred list.

When we picked up the car it was making a
very noticeable clanking sound. Also the exhaust was supposed to have been replaced as it was destroyed in the accident. We both noticed the pipe on the left did not match the old one on the right. The car look off balance
With one side protruding. 

We took it back and had the shop manager ride in the car with us to demonstrate. At first he said he heard nothing, which I found disturbing as it was so clear. He eventually acknowledged the obvious sound and told me to leave the car again. 

The picked it up again and now the clanking was gone but the car was vibrating and had a sound far louder than it normally was. They had installed a new muffler on the right side as well as they said they didn't know what else to do.
I asked that the car be sent to the dealer where they knew how to repair it, and was told no,
their mechanic knew. This was a contradiction to their earlier statement that they send all the cars next door to Wondercar mechanics.
Now we're told that never happened. I was entitled to have the car taken to the dealer and made the request before their third failed attempt at repairs. 

They estimated 2800 for the body work, exhaust pipe and parts and new fender. They then doubled that by ordering a second pipe after the fact.

They facilitated all over the place as to what parts were ordered and what was or needed to be done. They contradicted each other, and their estimator flat out lied.

They never checked alignment as I requested and they stated was standard procedure. They then said they never do that unless the car needs it and I asked how they determine that.
No answer.

They stated they never test drive. The just return cars to customers which aren't running right and aren't completed but claim they are.

They were indignant and dishonest. Not to mention incompetent. They wasted hours and hours of our time and greatly complicated 
our lives, already reeling from an accident.

The dealer has stated the work they did was not right. The car is now disproportionate. The mufflers don't match, the muffler is not the one that goes on the car, and were generally mortified by such unprofessional work.

Go anywhere else. They are a nightmare.

 10 years ago (06-07-2016)

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