R & R Glass

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Address: 3468 NM-47, Los Lunas, NM 87031, USA

Phone: (505) 565-2380

State: New Mexico

Zip Code: 87031

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Reviews

This company is horrible. They made an appt with me and never showed. When I called them they said they would call back and never do. I wasted a whole day waiting. Poor customer service. I finally called to cancel since they didn't show concern. The lady said it's your loss and hung up on me!

 9 years ago (30-06-2017)

Had two small dings in my windshield from some rocks that got thrown at me on the highway and they were able to fix them easily and for a low cost. They did a good job and I really appreciate it

 10 years ago (09-03-2017)

Not to professional, the lady was eating a sandwich while trying to help me

 9 years ago (10-09-2017)

I believe in supporting local companies but I will never try this company again. Tried for two months to get a window replaced. Called and was given a quote over the phone of $65. Thought that was extremely low so asked to have someone to come out to my house and look at the window in question. Once a guy came out, 2 weeks after the request, and after he measured the window he said it was more like $165. I asked for a formal estimate to understand what it was going to cost. This company is so unorganized I never received an estimate, and never received a call back after the five calls I gave them over the following 6 weeks. The ladies who answer the phones never know what the window replacement guys are doing, where they're at or what their scheduled are.

I guess the lack of options in Los Lunas is the only reason this company is still in business. Hopefully one of the Bosque Farms glass businesses have better customer service than R&R. Actually any customer service is better than the customer service of R&R Glass.

 10 years ago (29-06-2016)

I called for a quote and got the best price, had to take my Honda Ridgeline in @ 8am they said it will be ready by 2pm and @11am got a call that the truck was done. So nice and fast with perfect work as well:) highly recommended to the Valencia county & surrounding areas 

 11 years ago (16-12-2015)

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