Rack Room Shoes

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With everything from kids shoes to sneakers in categories from casual to dress, shop Rack Room Shoes for a quality assortment of top shoe brands in a store with buys for the whole family!

Address: 2448 Berryhill Rd, Montgomery, AL 36117, USA

Phone: (334) 273-5510

Website

State: Alabama

Zip Code: 36117

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 7:00 PM

Update Info

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Reviews

How you all have not been sued yet is baffling!?  Your own bogo (buy one get one sales) policy reads as such:  "The purchase of two pair is what qualifies you for the discount during our “Buy One Get One” Sale. Accordingly, the discount is deducted from the refund total if either pair is returned. The discount may be retained if an exchange is made at the time of the return."  Ok, so why did LISA tell me that she had to take my FREE shoe instead of half off the original purchase!? I kept THE PAIR AT 69.99!  Even Publix gets this basic arithmetic!  50% is what should've been refunded (35.00) NOT I will give you a FREE SHOE AND REFUND ME NOTHING! You all are robbing people in Montgomery Alabama! 

I'm done shopping there! So disappointing because we liked it there!  Never spent less than 300!

 9 years ago (10-07-2017)

They helped me search for a shoe with the specific width and even brand! Very helpful 

 9 years ago (19-07-2017)

I just left your store near eastchase in Montgomery AL.  I overheard 2 employees talking about how busy it was and that they would be refusing to find sizes for any customers for the rest of the day.  I thought they were just kidding, but a few minutes later I asked one of them to assist me in finding a size for a shoe and she never even turned and looked at me and said they don't have any shoes in the back.  Her name is Cassandra and her name tag said manager trainee.  I notified the store manager of her behavior but nothing was done.  The cashier who checked me out was the only person that apologized for anything at all.  It is absolutely unacceptable for me to be treated this way.  I have been looking for shoes all day for my kids.  If I had not already picked out shoes for them I would have left without buying anything at all.  You lost over $100 additional dollars today as well as any money from me in the future.  I will also be posting on trip advisor and social media regarding your treatment of my family.

 10 years ago (06-08-2016)

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