Rack Room Shoes

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Address: 35 S Willowdale Dr Ste 706, Lancaster, PA 17602, USA

Phone: (717) 509-7715

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State: Pennsylvania

Zip Code: 17602

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Reviews

I would rate this place a five considering how much I like the store and it's prices, but since the customer service is absolutely terrible, then it gets a one. Thank Goodness there is a new one in Tanger Outlets!

From the many times I've gone to this store, I have probably only been greeted TWICE... In fact, I went there today and no one greeted me, not even when I walked up to the register for a return. He stood there and rudely watched, giving one word responses. A few moments later, a lady walked in and he turns around and greets her super loud several times and throws a wave in there as well. Last time I will set foot in that store while he is working there!!

 7 years ago (05-09-2017)

I love this place. The prices are pretty average, but I have found some fantastic clearance shoes. They stack the sales, too, so when there's a 40% off sale, it will apply to clearance as well. Walked out one day with a pair of Guess high heeled sandals for $5. Might've been the greatest day of my life. Staff is super friendly and helpful.

 8 years ago (05-03-2017)

Wow, poor. poor poor custmer service.

 8 years ago (11-12-2016)

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