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Reviews, get directions and contact details for Rainbow Falls Waterpark

Rainbow Falls Waterpark

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Cool off for the summer at Rainbow Falls Waterpark! Located in Elk Grove Village, IL, Rainbow Falls is a clean, safe, tropical paradise packed with fun and adventure!

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Rainbow Falls Waterpark - Elk Grove Park District
Social Media Comment Policy

1. Comments containing any of the following inappropriate forms of content shall not be permitted on the Park District social media sites and are subject to removal and/or restriction by the Administrator or his/her designees:
a. Comments not related to the original topic, including random or unintelligible comments;
b. Profane, obscene, violent, sexual, or pornographic content and/or language;
c. Content that promotes, fosters, or perpetuates discrimination on the basis of race, creed, color, age, religion, gender, or national origin;
d. Defamatory or personal attacks;
e. Threats to any person or organization;
f. Solicitation of commerce, including but not limited to advertising of any business or product for sale;
g. Conduct in violation of any federal, state, or local law;
h. Encouragement of illegal activity;
i. Information that may tend to compromise the safety or security of the public or public systems; or
j. Content that violates a legal ownership interest, such as a copyright or trademark.
2. A comment posted by a member of the public on any Park District social media site is the opinion of the commenter or poster only, and publication of a comment does not imply endorsement of, or agreement by, the Park District, not do the comments necessarily reflect the opinions or policies of the Park District.
3. The Park District reserves the right to deny access to Park District social media sites for any individual who violates the Park District’s social media policy, at any time and without prior notice.
4. Departments shall monitor their social media sites for comments requesting responses from the Park District and for comments in violation of this policy.
5. When a Park District employee responds to a comment in his/her capacity as a Park District employee, the employee’s name and title should be made available, and the employee shall not share personal information about himself or herself or other Park District employees.
6. All comments posted to any Park District Facebook site are bound by Facebook’s Statement of Rights and Responsibilities, located at http://www.facebook.com/terms.php, and the Park District reserves the right to report any violation of Facebook’s Statement of Rights and Responsibilities to Facebook with the intent of Facebook taking appropriate and reasonable responsive action.

Address: 4472, 200 Rev Morrison Blvd, Elk Grove Village, IL 60007, USA
Phone: (847) 228-2860
State: Illinois
City: Elk Grove Village
Zip Code: 60007


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Reviews
Rude and Despicable customer service. I went there last summer with my elderly parents. It was a hot day, and the park was packed. We scoured around looking for some seats, any seats, and after 10 minutes we gave up. After heading to the front to let them know we needed to leave because no seats were available, and requesting a refund they refused us. We had been in the park for 10 minutes!!!! Our clothes were not even wet, and they had refused to honor any sort of good faith arrangement. I understand they have a no refund policy, but when there are extenuating circumstances, like no seats available for senior citizens, something needs to be done. This was absolutely deplorable and I will never EVER return to this park after they robbed us like that.
8 years ago (08-05-2017)
There is a gaping hole in who can enjoy this park. It is great for babies and big kids. But the 4 and 5 year old's have no slides. Every other water park that I have been to has a slide with a  42" or 43" min. Ranbow Falls does not. My preschooler was very diapointed.
8 years ago (03-09-2017)
For 16 bucks a person you would think they would have more than four women's toilets and two sinks!!!!!!!! Lines to get are horribly long (20 to 30 mins every time!!!!) lines to go to the bathroom are ridiculous!!!! Not enough lounge chairs and yes everybody uses lounges to hold towels and nobody sits in them and forget about anyone allowing you to use them. Not very good at all for the cost!! I would rather drive out to Saint Charles's water Park where it is huge , clean , no lines and a lot of space for chairs and bathrooms!
8 years ago (20-08-2017)
Went for a birthday party here . We loved it. Clean and busy place. Party rooms are big and serviced well. We all had a blast.
8 years ago (17-06-2017)
My daughter loved it! There are several waterslides, a lazy river, a little kids section, diving board and a food stand.
8 years ago (15-08-2017)
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