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Reviews, get directions and contact details for Rancho California Water District

About

"The mission of the Rancho California Water District is to deliver reliable, high quality water, wastewater and reclamation services to its customers and communities in a prudent and sustainable manner."

VISIT US AT:
http://www.ranchowater.com

Address: 42135 Winchester Rd, Temecula, CA 92590, USA
Phone: (951) 296-6900
State: California
City: Temecula
Zip Code: 92590


Opening Hours

Monday: 7:30 AM – 5:00 PM
Tuesday: 7:30 AM – 5:00 PM
Wednesday: 7:30 AM – 5:00 PM
Thursday: 7:30 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
At the end of the day, Rancho Water is a business and they want to make money. They give you an extremely low variance for a large 6 bedroom home with landscaping in the front and back. They hope you don't catch it and submit your correct variance so they can charge you "wasteful" even though you have drip irrigation with drought tolerant plants and have not been wasting water. We made our home water wise with all showers, faucets, toilets, and our front loading washer. You gotta love when they make an error on their end and follow it up with "we will give you a one time courtesy credit". lol, really?? Your mistake and I'm reprimanded and warned it's a one time courtesy credit. An employee even said don't upset the woman at the front desk. Well from the website it appears there are many women that work there. So good luck walking on egg shells with every customer service phone call. Kindness and courtesy goes both ways. They make it seem like they are so busy and so far behind in work. Yea right.. I don't buy it.
8 years ago (12-09-2017)
I'm really fortunate to have this office near me. The people are always great, and the place is clean. Thanks for having a place that is beautiful.
9 years ago (10-05-2016)
Worst customer service. Unecessary charges to your bill, lady in the front was absolutely rude and now I'm going to take this to court.
10 years ago (01-09-2015)
Very helpful and friendly
8 years ago (20-02-2017)
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