Red Wing

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Address: 346 4th Ave, Brooklyn, NY 11215, USA

Phone: (718) 855-8190

Website

State: New York

Zip Code: 11215

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Reviews

The manager receives 5 stars for his service, his employee receives 1 star for the boot cleaning. The manager was very knowledgeable on the proper shoes for different jobs, finding a good fit and general care of the boots. The other employee took my boots for cleaning. Admittedly, they were in pretty rough condition. I wasn't expecting a miracle, but he returned with the boots in minutes, literally minutes. I wish I could post a picture! Still dirty, just drenched in oil. They also have, what I guess is, cleaner dried in the toe protector. There is still electrical tape stuck to the bottom of the shoe. Really guys? The yearly cleaning from Red Wing is free, and still not worth the money or wasted time to go there. From now on I will simply take them to the cleaners like I normally do and pay the $15 for a proper work boot cleaning.  The store does have a more limited selection but was very clean and had all the top styles.

 8 years ago (29-07-2017)

I can't say enough about how much I have enjoyed my experiences with the folks at the Red Wing store in Brooklyn. Both my wife and I have bought awesome boots in the store. In one case, Q - who is a an absolute star when it comes to customer service - went out of his way to procure for me a limited edition pair of "Irish Setter" mocs, which are super hard to find. These guys are the best, and you should go check out what the store has to offer!

 8 years ago (03-08-2017)

I got The individualized attention that I required for my complicated foot problems. I was scanned measured in able to buy the best pair of work boots I've ever had since I've been in the trades! Q is an awesome sales rep who won't sell you stuff you don't need and is highly knowledgeable about work boots according to trade!!!!!! 

 8 years ago (30-06-2017)

Red Wings are amazing but this location blows. Do yourself a favor and go to the one in Queens.

Luckily I already knew what size I needed to buy (1.5 smaller than normal for me!) but the sales guy tried to tell me that they would be too small. Really weird since it's well known that Red Wings sizes are large and most people wear a full size smaller since they stretch out. The guy then went on to tell me that they don't sell or know what "shoe trees" are until I pointed to a box of them on the shelf. THEN he sold me the wrong size shoe trees for the size shoes I bought. Really bizarre. Selling me the wrong stuff aside, the employees were  just despondent, and not in the "cool hipster dick" way. Queens location employees were kind, explained everything, and clearly knew about the product they were selling.

 8 years ago (16-05-2017)

Parking lot out in front just for customers. High plus in this neighborhood void of available street parking. 

Friendly inviting staff. Very knowledgeable and repeatedly willing to answer all of my questions without the pressure to commit to purchase. They sized me and fitted my soles to my exact form. I tried on multiple widths and sizes looking for looser fit as winter will require thicker or double socks. I work outside year round and need my feet dry and warm. They offered free cleaning and services I never heard of from a shoe store. 

I may update my review on the boots themselves once they perform through a winter. But the store reps and presentation are a win. You will pay for the guarantee. These are not your cheap option work boots, but rather high quality, high comfort, rugged work wear by a dependable company with historic reputation. 

Highly recommended to everyone willing to take care of your feet while working. 

 8 years ago (29-11-2016)

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