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Regions Bank

  1. Cultural District
  2. Fort Worth Bank

Reviews, get directions and contact details for Regions Bank

Address: 3017 W 7th St, Fort Worth, TX 76107, USA
Phone: (800) 734-4667
State: Texas
Zip Code: 76107


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Reviews
I've banked with Regions for a year now, even when I lived in Tennessee. Very helpful people who understand life happens. On 2 occasions I had to ask if they'd refund my NSF fees due to over paying on bills! They were very helpful to hold off on those fees since I was to have to money back in my account the next day or so. The only thing they need to work on is their Mobil app. Needs work.
8 years ago (16-09-2017)
Gracious welcome everytime I come in to conduct business. Excellent service! Well-managed by Vicki St.Clair and her knowledgeable staff!
8 years ago (01-07-2017)
Friendly staff. I will say this, there is construction going on in the building and the construction workers trucks are taking up more than half of the parking (which should be a no no). There is very limited space to park on the first floor to begin with which forced a few of us to park on the second floor. The elevator was down and we had to take the stairs which would have been fine except there were no signs to tell us which way to go. We got a little lost. The stairs lead out on the other side of the bank and there was a good walk to get inside. A lot of confusion and signs directing people where to go would be helpful. We will visit the Keller location until this is fixed.
8 years ago (02-02-2017)
I recently completed an auto loan through Regions Bank starting in October 2015 ending in December 2016. Over the past year I have had nothing but problems so I paid off the loan early. Sometimes a low interest rate isn't even worth the hassle or the risk. The person originally who set up the Regions account lied about there online banking capabilities. Had they been honest I would not have set up the loan with them. When i was able to make payments (though an outside service that took over 2 weeks to process) they were never added to the account correctly. It required a complaint with the BBB before i even got a response! Once they realized that I was aware of the legal ramifications of applying payments incorrectly it was resolved. But until I let them know about the state fines Regions would have to pay nothing was going to happen. When you want to talk to someone, get ready for 5 min. of automation resulting in being hung up on by the automated machine. Call back and listed through the same automation... maybe get someone but it will be the wrong department (cause not all are listed in the automation), then have to wait 10 min to get to someone. I have a degree in Engineering and i cannot repeat the process and get reliable results. NO phone system should be this difficult. So I don't recommend ever calling them. Also don't message or email them, cause when i tried that the Regions system crashed and "lost my emails AND messages made through the website"... Those emails and messages were sent over 2 weeks time period. So essentially I don't recommend ever emailing them. If they lie, can't apply payments correctly, lose all forms of communication documentation, and are impossible to contact I cannot recommend anyone use them for any banking.
8 years ago (28-12-2016)
New and beautiful facility with such friendly staff. Thank you!
9 years ago (23-09-2016)
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