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Reviews, get directions and contact details for REI

Story

At REI Co-op, we believe a life outdoors is a life well-lived. We know firsthand the importance of quality outdoor gear, and stand behind all of our products with a 100% lifetime satisfaction guarantee. As a co-op, we also believe that business should be done differently. That’s why we give back nearly 70% of our profits to members, non-profit partners and our staff. Whether you’re new to outdoor adventure or a seasoned pro, we’re here to help with the gear, education and inspiration you need to #OptOutside.

Address: 735 NW Gilman Blvd, Issaquah, WA 98027, USA
Phone: (425) 313-1660
State: Washington
Zip Code: 98027


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Reviews
It's REI. A good selection, not as large as the downtown location. The people are super helpful and nice. Great place to shop for outdoor gear.
8 years ago (27-11-2017)
I came in knowing that I wanted a backpack for multi-day hiking trips, and not much beyond that. I was helped by two different dudes (I believe it was Ron and Adam, but I could be completely off-base) to help me find the right fit. Of course their selection is more limited than what the internet has to offer, but I felt like they only offered quality gear and I wanted to support local. Right away they sized me up to see what size I should aim for. Then they picked a few packs, loaded them up with weight, and had me wander around for a while to get a feel for them. This is how I ended up being helped by two different employees. It took time! In this case, that was a great thing, so I got a glimpse of how the weight would feel on an actual hike. They never pushed for one brand over another and I didn't feel pressured into a more expensive product (or the house REI brand) just for the sake of it. Both of the guys explained the adjustments in the packs, why they were there, and some tips on how to pack for even weight distribution. I knew REI had a great reputation but I will absolutely be back again. Thanks!
8 years ago (23-07-2017)
Service was very good, but store didn't have any hiking shoes for my wide feet. Also no z-poles in a proper (100cm) length for my 5'4" girlfriend. Both items available on-line only. And even the calendar of events over the urinal in the men's room was located 8“ too high for easy reading (not that reading is all that good an idea when using a urinal) for this 5'9" guy. Conclusion: if you're shorter than average or have wide feet, REI apparently doesn't need your business all that badly.
8 years ago (12-07-2017)
Very friendly and knowledgeable staffs. I have purchased running, swimming, hiking gears and apparels from this store. The quality of the product is good but the color choices could be limited. Very often I ended up with my second choice of color.
8 years ago (05-08-2017)
The staff were very helpful when I to special order an item. They would follow up with a phone call to keep me informed
8 years ago (04-10-2017)
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