Rem Sleep Solutions

Reviews, get directions and contact details for Rem Sleep Solutions

About

Better Nights Mean Better Days! www.rembeds.com

Story

We are a leader in developing quality sleep products to ensure a restful night’s sleep. We are a company built around the customer, providing unique and customized products that fit each of our valued customer's needs.

Mission

We are dedicated to meeting and exceeding our customer expectations by providing high quality products and excellent service from the point of sale, to the installation and follow up care. Any mattress or adjustable base sold is eligible for repair or replacement as long as it meets our lifetime warranty conditions. We want our customers to be confident in their investment of a better night's rest.

Products

Our premier line of sleep solution products includes the Paradise and Martinique visco elastic mattresses, and the Wave premier adjustable bed. These amazing beds adjust to the shape of your body, relieving pressure and ultimately end up creating a perfect fit. Our products will allow you more crucial REM (Rapid Eye Movement) deep sleep so you can start everyday feeling rested and refreshed. In addition, our bedding products are elegantly designed and have many health benefits so you can always rest easy.

Address: 355 W Crowther Ave, Placentia, CA 92870, USA

Phone: (714) 223-2830

Website

State: California

City: Placentia

Zip Code: 92870

Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

related searches: REM sleep Solutions Pillows, REM Sleep Solutions reviews, REM Sleep Solutions warranty, Sleep Solutions mattress, Best mattress for REM sleep, REM sleep calculator, REM Warranty, REM mattress protector

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Reviews

REM sleep solutions is a fabulous company to use to make such an important purchase--your bed!  We bought ours at a home show in 2009. It is a prefect bed to grow old with. The mattress is made in the USA great quality, has no box springs, and remains as new as when purchased.  You sleep like the bed was made for you. Other features such as being able to adjust upper and lower body positions add to the comfort, convenience and helps with many health and physical needs.  We have two California King twin beds, larger than a regular twin.  We use them together, beds are solid will not split. The owner Randy Maddix, is very dedicated to his company and product, ensuring customer satisfaction. They also sell superior quality sheets.  Buying a great bed was 1st on our list when we retired, it has served us well!  Our friends bought one too at the home show.  Thank You REM,  All very happy:)  Nancy and Tom from CT

 8 years ago (02-03-2018)

This review will help you decide if you want to go through the hassle and frustration of ordering and eventually receiving your new REM bed. The process is not a three to four week process as is described when you are being sold this bed. It took us over 2 months to receive our split king and that was with a lot of calls to the company and owner. Once it was finally delivered there was only one delivery guy to carrie the very heavy Reverie bed frames up to the second level of our home. So I got to help get it all up there. Not exactly the white glove service that was explained to us at the show! At this posting now 3 months after purchase we have yet to receive the bedding that was promised to us several times by the delivery person and the owner. Also be aware of the remotes. One of ours did not charge properly and became very very hot to the touch. I contacted Reverie and I will say they were very quick to send out a replacement charger. Overall not a pleasent purchase and if they had not had the no refund clause we would have canceled this order. The bed is very nice once you get it but what a painful process. Oh, and still waiting to get the bedding! Which is kind of a big deal for this multi function bed regular bedding does not work well. 

Update: The owner of the company contacted me today with explanation and apology.  Assuring me this is not the norm for his company and promised to make it right. The rest of our items are on the way!

 8 years ago (27-04-2018)

This by far has been the greatest bed I have ever slept on.  Plus, plus lifetime warranty.! Yes the owner gave me lifetime warranty.  Which means I never have to buy another bed again.  Randy,  do you make cars with that warranty? I will take 4 please.  Thank you for solving ALL my back problems.  I feel and sleep wonderful.

 9 years ago (09-01-2018)

I purchased a split king in 2012 at the Oklahoma Home and Garden show and approx 2015, my remote stopped working on my side of the bed. I called several times but getting someone to call back in a reasonable amount of time is not going to happen. I called REM yesterday and 3 hrs later I called again. Someone finally called me back only to tell me that I had to call Reverie. After speaking to someone at Reverie, I was told someone else would need to call me back regarding the issue and explain an "upgrade" because I was out of warranty. So, today, I get the call and I'm told that an overhaul would cost $919.00 and that didn't include the vibration. If I wanted the vibration that would cost $1019.00. So I spent $4000. 00 and now if I want the bed to work properly, I am expected to pay $1019.00. I go to the Home and Garden show every time they come to Oklahoma and I guarantee you, I will bring my own chair and explain to potential suckers, exactly what to expect from this company.  I have always bragged on our bed but that was yesterday!! Today,  I am a very unsatisfied customer that will not mince words regarding the integrity of this company. And for you folks that brag that your bed has a lifetime warranty, read it. The frame has a lifetime warranty but your parts have a year.

 9 years ago (02-02-2018)

The customer service provided by this company is way less than satisfactory. I ordered a product from them and have still not received it going on 8-9 weeks now. When I try to reach them most of the time its all automated with no way of speaking to an actual person. Last time I spoke with them I was told that my order had JUST finished being processed (4 weeks after I ordered it) and I should be receiving it within 5 business days. I placed my order on August 20th 2017. It is now Oct 17 and I still have not received my order or EVEN a tracking number which leads me to believe my order has still NOT been processed. Words cannot even express my frustration with this company.

 9 years ago (17-10-2017)

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