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Rent-A-Center

  1. New York
  2. Sarasota Springs Electronics Store
  3. Saratoga Springs Furniture Store

Reviews, get directions and contact details for Rent-A-Center

Story

At the Saratoga Springs Rent-A-Center, rent or buy furniture, computers, appliances, & electronics with weekly payments or 90-days same as cash! No credit check, waiting period or interest! Rent-A-Center provides you with brand-name furniture, appliances, computers, smartphones, and electronics you need at a price you can easily afford.

Address: 32 Congress St, Saratoga Springs, NY 12866, USA
Phone: (518) 583-2930
State: New York
Zip Code: 12866


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Reviews
Veronica is great but the entire store seems like they have no idea what is going on. I was forgot about and I had to call them back, after that nothing listed on their site was available so I had to pick out everything at the store. I found some things I really liked and scheduled delivery. I scheduled for one and they didn't show up unto 4:30 with the WRONG STUFF, whatever that's fine I'll just wait but then I got constant "I only have one driver" "my driver is sick" "two drivers didn't show up today" I'm sorry but it's not my problem I'm spending $1,000's of dollars and they cannot get a simple delivery right. I paid about three weeks of rent for furniture I never got and only got a 1 week refund (thanks?). Then only to realize nothing got cancelled and they then called all of my references looking for me like a fugitive after ONE DAY of unpaid furniture that I never received. Good customer service hides the awfully disfunctional communication.
8 years ago (19-05-2017)
The staff are super nice but it doesn't make up for lack of customer service. I've used Rent a Center for 10 years and never had an issue. Wanted a sectional and was told a used one was "like new...8/9 out of 10" for 250 less per the manager from the store it was coming from. On day of delivery was told truck was broken down (don't they have other RACs??). Then waited two more days to get sectional. Asked manager to please deliver alittle early as we had a dinner to go to but it came at the hour it was scheduled for (he never changed the time after agreeing to). Then the "8/9 out of 10" sectional had a huge chunk taken out of the bottom of the chaise, scratches all over and fabric hanging at the bottom. Looks worse than what you'd get at a garage sale. Now I have to wait two weeks for a new one. No word yet if it was ordered but I'm sure they will call me when they want their money 😂😂 Yup and I was right!! Called twice for a payment and I was just due but made wait two weeks for the couch AND were over an hour late delivering it and made us waste a Saturday!!
8 years ago (22-04-2017)
The woman who answers the phone Veronica is very rude and has a bad attitude and horrible customer service skills in the 5 months we've been going there we have had multiple bad experiences with her. If you upset her during a phone call she will yepl at you it's not her problem and hang up on you. The store has poor communication amongst each other. Jason is the only person I will ever deal with and we are actually giving back our furniture because we have had such a bad experience there
8 years ago (10-05-2017)
Great prices. Friendly staff and good delivery. Just make sure u budget accordingly
8 years ago (07-03-2017)
Scratch on table and dresser got chipped. Minus 1 start. Otherwise it's great.
8 years ago (13-03-2017)
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