RepairXpert

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Address: 191 Westchester Ave, Port Chester, NY 10573, USA

Phone: (914) 481-4111

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State: New York

Zip Code: 10573

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Reviews

Excellent experience. Ask for Abbie. Very helpful & professional! My phone got wet & unfortunately I didn't have my photos backed up to iCloud. I thought my pictures & videos of my son were gone but Abbie was able to recover them. So grateful beyond words! Thank you so so so much!

 8 years ago (31-08-2017)

I spilled oil on my computer and came here to see if there was anything they could do to fix it, they said they would call in 3-4 business days and let me know info on whether they could fix it or not. After paying $80 so they can run this diagnostic test, I wait 3-4 days and receive no response. On the 5th day without a computer I call them to see if they have any updates and they say that they'll call me either later that day or tomorrow. The next day, I still hear no response so I call again the FOLLOWING day, now on the 7th day a week without my computer, and they tell me they have to clean the screen but they're not sure on the price range yet so I have to wait ANOTHER DAY. The next day I call AGAIN and finally get in touch with the technician who tells me if I want to fix it, it would cost $905, so I say no because at this point it would be more efficient to just take it to the Apple Store also I don't have $905 so I just ask for my computer back, they say it's at the warehouse and they'll be able to get it to me in "a couple days." After 2 days I call AGAIN and they say they're not sure if my computer is ready yet and they'll call back, so at this point I just want my computer back, so I call a second time that day and explain that if they don't give me my computer back I'm calling the police, in which FINALLY they agree that they'll have my computer ready in a couple hours. NOT A TRUSTWORTHY PLACE especially if you're like me and need your technology back in a time sensitive manner

 8 years ago (02-10-2017)

I paid $120 for my iPhone 6s screen to be fixed. They fixed it and everything seemed fine and I was told that if something was wrong that I could come back within 30 days to get it fixed. I received no forms or anything on their policies just that within 30 days if something is wrong they will fix it. Less than a week later my phone started getting these weird shatter like bubbles on the edge of the screen. I went back in to have them fix it and tell me its from "moisture" and they don't cover that. I told him I didn't understand and that it had only been a week and I'm not sure how moisture could have gotten into my phone screen. After that the salesman continued to tell me that new screens aren't like regular iPhone screens and they are more sensitive. Which I was not told upon leaving a week prior with my new screen. I was not told or informed of this policy or told to go online to view their policies. The salesman assured me if ANYTHING goes wrong within the next 30 days they will fix it. So I did not pay to have them fix it again and ever since I've been having issues with the screen. My phone is in a lifeproof case and it has still cracked since getting fixed. Their screens are poor quality on top of their customer service. WOULD NOT RECOMMEND THIS PLACE.

 8 years ago (14-06-2017)

I have repaired my house 2 times and love the work they do , there's a few repair project in the house but nothing compares to the great service this company provides i want to mention mr.Poli always so kind to me.

 8 years ago (19-05-2017)

I went in with a broken screen on my iPhone 6. They did a good job replacing the glass, did it at the scheduled appointment time, and did it within the 25 minutes promised. Later that day, I discovered that as a result of the repair, I could no longer hear when making or receiving a phone call. I took the phone back, and after some discussion, they repaired it, making good on getting the phone back to its original condition.

 9 years ago (23-01-2017)

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