Retro Fitness

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Address: 701 NJ-440, Jersey City, NJ 07304, USA

Phone: (201) 639-3709

Website

State: New Jersey

City: Jersey City

Zip Code: 07304

Opening Hours

Monday: 5:00 AM – 11:00 PM
Tuesday: 5:00 AM – 11:00 PM
Wednesday: 5:00 AM – 11:00 PM
Thursday: 5:00 AM – 11:00 PM
Friday: 5:00 AM – 11:00 PM
Saturday: 7:00 AM – 7:00 PM
Sunday: 7:00 AM – 7:00 PM

Update Info

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Reviews

I've never had any issues with the gym, I actually like it. What I do not like is the callousness of staff when cancelling a membership. I cancelled my wife's membership due do her not going. I agreed to the 60 day cancellation and guess what... they still automatically drafted their fee on the 3rd month. I call and according to them the membership was never cancelled. There's never a manager there when I call so I filed a dispute with my bank which was found valid. My wife them started receiving emails about a past due balance which she doesn't owe which is now in collection. So I have ANOTHER dispute to file all because one staff member doesn't know how to see a task to completion...

 7 years ago (09-02-2018)

Staff is great equipment is great the nutrition bar no complaints there, but godamm those bathrooms and the showers are a complete mess I've been then at 5 am when it first open and checked if the showers had been cleaned since I left at closing time, and hadn't been.
There a lot of hair all over the shower floor one of the shower heads doesn't work. Please fix

 7 years ago (14-02-2018)

Been going here for a while and I've spent a good amount of money. Customer service sucks specially the girl that works in the morning Allisa. She aways has an attitude and argues with you for no apparent reason. Horrible staff, rude and unprofessional with the exception of a few. Used to spend around $15 dollars a day but now I rather drive the distance and go to another gym. I'm not one to write a review unless necessary.

 7 years ago (27-02-2018)

These particular gym location is meant to rip off its customers. i have send cancellation notice since 2 months and still being charged on my card. when i called to find out the rep is telling to send certified mail which was never mentioned to me earlier. and it will take 60 days to cancel my membership after sending certified mail. so basically i will end up paying 5 months of membership fee for free. STAY AWAY FROM THIS SCAM. 
if manager of this place is even bit concern with these types of reviews, better stop with this scam. or else we will file fraudulent complaints against this location.

 7 years ago (12-02-2018)

Went in early today , to possibly join the Gym after trying it out. The front desk girl Alyssa was very rude when i asked about the 3 day pass that just turned me completely off. Facility is decent but I won’t return due to poor customer service.

 7 years ago (08-01-2018)

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