Rhode Island Division of Taxation

Reviews, get directions and contact details for Rhode Island Division of Taxation

Address: 1 Capitol Hill, Providence, RI 02908, USA

Phone: (401) 222-1040

Website

State: Rhode Island

Zip Code: 02908

Opening Hours

Monday: 8:30 AM – 3:30 PM
Tuesday: 8:30 AM – 3:30 PM
Wednesday: 8:30 AM – 3:30 PM
Thursday: 8:30 AM – 3:30 PM
Friday: 8:30 AM – 3:30 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

Receive a letter offering amnesty. Amnesty from what!  No details. Make appt. and arrive promptly. Waiting 40 minutes watching the waiting room clear out. Receptionist says she’s sorry. Will call supervisor. After twice calling ‘supervisor’ I still wait.  
Why make an appt?

 7 years ago (03-01-2018)

I waited on hold for 3 minutes and then spoke with Barbara regarding the status of a clients refund.  She was very pleasant and knowledgeable.  A very positive experience.

 8 years ago (21-09-2017)

Officially filed in February, it's now July. What gets me is I'll have to pay my car excise tax (translation: Luxury Tax) sometime in mid August. 

Poetic Irony isn't it? A state so corrupt that it demands tax at 7%, demands me to pay mine on time, including the excise in August, but has taken this long to give me my small state return this year. 

I almost want to walk into Pawtucket town hall and say "Sorry, it will be late because your late with paying me my money owed FROM taxes".

 8 years ago (15-07-2017)

I HAVE A REMEDY FOR THE PHONE WAIT.  DIAL THE CUSTOMER SERVICE PHONE NUMBER. WAIT TO BE PUT ON HOLD. ONCE ON HOLD,
PLACE YOUR PHONE ON YOUR TABLE AND WALK AWAY. DO SOME CHORES, WATCH 2.5 MEN ON TIVO,  READ A BOOK. AFTER A HALF AN HOUR, PICK UP THE PHONE. YOU SHOULD STILL BE ON HOLD. YOUR PHONE SHOULD BE ANSWERED IN 10 MINUTES. IMPROVISE WITH THE TIME .

 7 years ago (29-01-2018)

I just spent 53:07 minutes on the phone.  My call was answered after 48 minutes on hold.  The associate put me on hold again to "review my return."  She came back to tell me that my refund was all set and I should receive it within the next 2 weeks.  Translation:  We don't have money and we hope that people never call in to see why there is an issue.  Last year, it took RI 10 months to get our return out to us.  I have had problems with receiving my refund each and every year that I lived in RI.  Glad I have left the state and won't have to deal with them again.

 8 years ago (03-05-2017)

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Rhode Island Division of Taxation

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