Rick's RV Chicago

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Address: 4360 W Jefferson St, Joliet, IL 60431, USA

Phone: (815) 725-4061

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State: Illinois

Zip Code: 60431

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Reviews

Nick was great! He came in on his day off to work with me. He was very knowledgeable. He gave me a great deal on a camper. He's partner Paul is a good dude too. I would highly recommend buying a camper here!

 8 years ago (18-12-2017)

Rick's RV is Very nice and accommodating. Repair personnel wonderful. Maybe a long way for us but well worth it compared to the awful people at Camp land which is extremely close to us but don't want to help you.

 8 years ago (18-11-2017)

We bought our first camper in 2008. Kevin went out of his way to help us find one that we first timers could handle on our own and also fit into our budget. The next year we went back to Kevin for an upgrade. In 2013 Kevin helped us pick out camper #3. Now I will list the problems we have encountered:  

#1 The electric jack failed. It was under warranty. Kevin and Jeff found a dealer in the area that could replace it. Saved our vacation! 
#2  We had electrical issues with the car connection. Jeff sent a serviceman to our storage area to solve the problem. Saved our vacation again. 
#3. I had a flat tire and the Business Manager arranged for service to take the tire off and then ran copies for me on what kind of torque wrench and sockets I should have on hand.  This certainly was not in his job description!
#4 Loaded and ready to go on vacation this year.  No lights, no turn signals and no running lights. Jeff spent a good 45 minutes tracing the problem and determined that I had 4 blown fuses in the Jeep.  Since only Jeep carried these fuses he marked which ones I needed and where I should place them. 

I'd like to add that I was never charged for any of these problems. In summary I'd like to say that any knowledgeable person could probably have solved these things on their own but to these two retired ladies they have been a God Sent. In the future I would only do business with Rick's RV,  (Namely Kevin, Jeff, that service guy and that business manager)

 8 years ago (12-09-2017)

Very nice and easy to work with. We were shown the trailer and did a walk through without any high pressure sales pitch. Went into the office and got a fair price on the trailer. They then went above and beyond by working with us to get some other needed equipment to seal the deal. Want to thank Kevin and Dave who got this deal done. We found Kevin to be extremely knowledgeable about the camper and all the products that go with it. Definitely would recommend this dealer to our family and friends.

 8 years ago (11-06-2017)

A huge shout out to Ricks RV, they went above and beyond in a time of need. As a Jayco owner, I highly recommend Ricks RV. They did not have to do what they did. The ride and service provided is GREATLY appreciated, thank you!

 8 years ago (21-09-2017)

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