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Reviews, get directions and contact details for Riddle's Jewelry Corporate Office

Address: 2707 Mt Rushmore Rd, Rapid City, SD 57701, USA
Phone: (605) 343-2226
State: South Dakota
Zip Code: 57701


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Reviews
We've been here twice, once in 2010 and again in 2017. On our first trip we toured the factory and purchased 4 or 5 pieces. On our recent trip in 2017, we arrived early and one of the sales reps took us on a private tour of the factory. They had a couple of tour buses coming in so they got us through ahead of the large group. I wanted to see the process a second time as I enjoyed it so much the first time. I purchased a ring and a chain this time. The pieces that I purchased 7 years ago are just as beautiful as the day I purchased them.
8 years ago (19-06-2017)
I love Riddle's. My husband has purchased all my jewelry gifts from Riddle's and I wouldn't have it any other way. Customer service has always been amazing and the jewelry is timeless and beautiful. I only wish I could have more of it!!
8 years ago (25-07-2017)
We just wanted to thanks Tammy for the outstanding service in the purchase of our wed set. She was patient and so helpful in the entire process. We shopped several other local stores in search of the perfect rings but ultimately Riddle's had the best selection. Thanks again!
11 years ago (08-02-2015)
I bought a watch 1 year ago, the spring broke in the clasp. I brought the watch in and the spring in 2 weeks later. They have now had the watch and spring for a month and it is stil not fixed and no estimated time it will be fixed. It is now 2 months later and my watch is still not fixed. I went to ask about it today and was told there is only one person who fixes the jewelry and he'll get to it when he gets to it. Had I known it would take 2 months to fix a spring I would have found someone else fix it. I spent extra money on this watch expecting it to last longer and the service from the people in the mall to be better. Very disappointed in Riddles Jewelry now.
11 years ago (16-12-2014)
I took a ring in to get it sized up.
10 years ago (13-02-2016)
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