Rite Aid

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Address: 1735 E Walnut Ave, Visalia, CA 93292, USA

Phone: (559) 625-3831

Website

State: California

City: Visalia

Zip Code: 93292

Opening Hours

Monday: 8:00 AM – 10:00 PM
Tuesday: 8:00 AM – 10:00 PM
Wednesday: 8:00 AM – 10:00 PM
Thursday: 8:00 AM – 10:00 PM
Friday: 8:00 AM – 10:00 PM
Saturday: 8:00 AM – 10:00 PM
Sunday: 8:00 AM – 10:00 PM

Update Info

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Reviews

The workers and pharmacist assistants are very nice and respectfull, and I love the ice cream sold here. But the Pharmacist is rude and condescending. He lies about when medications will be ready and always hassles my dad when it comes time to pick up his pain medication. My dad has a broken back and messed up knees and is very responsible when it comes to taking his medications, but this man treats him like he is a junky or something. He will make my dad wait 2 or 3 days after the day he is supposed to receive his pain meds, this causes my dad to be in a lot of pain. We're never using this pharmacy again.

 7 years ago (28-04-2018)

Very well balanced crew. Very nice people.  clean

 7 years ago (04-04-2018)

Very friendly and inviting atmosphere . I love this ice cream , takes me  back to when I was little . Rite aid is quick and convenient and always very clean!

 8 years ago (13-09-2017)

My complaint is for the East Walnut Rite Aid. Went in last Friday and they did not have my prescription filled. No problem. Informed me that they would text me back by 3pm for me to pick up. Did not happen. No problem. Went to pick up Monday morning and they had sign on door saying closed due to water problem and drive thru was accessable. I got in line. Several vehicles ahead of me. Line was not moving. One guy got out of his car I guess to stretch. After sometime I had to leave. No problem. I came back hours later and it was still closed and still had a line. I got in line again and again the line was not moving. It was 100 degrees outside and I had my elderly mother with me and could not stay in line any more. No pronblem. I called the right aid to ask if they could transfer my prescription to another Rite Aid that was open so I could get my medication for my surgery in the morning. The gal from pharmacy said she could not do that and that I would have to get in line at the drive through. I explained that I did that twice and could not do it again because the line was not moving and it was 100 degrees outside. Long story short. She hung up on me. I have to say I was not surprised by the tone of her attitude. She obviously does not understand customer service. From the first day I walked in on Friday ( I recenlty moved to that area) I did not feel the warmth or friendly customer servicer like the store on West Walnut. Now that is a great store with friendly people. The people are a reflection of management and I just have to say that I will not be returning to the store and recommend others to go elsewhere as this seems to be a pharmacy that has no culture or understanding of customer service and if they don't like to have tough discussions when it comes to serious needs of meds they hang up on you? By the way. I am scheduled for surgery in the morning and I will not have my meds as prescribed by the doctor? I don't know who performs the interview process for these positions, but I am very disapointed and feel really nervous without my meds for my surgery in the morning. 

Just my story and at the least this is what happens when you hire and allow staff to be rude and not qualified to handle situations. It's sad. I will now drive across town because I have no trust in the Rite Aid East Visalia Store Pharmacy. 

Unhappy customer

 8 years ago (07-08-2017)

Really Nice and very helpful, don't mind waiting when your treatment is fair.

 8 years ago (21-09-2017)

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