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Rite Aid

  1. Central LA
  2. West Hollywood Store

Reviews, get directions and contact details for Rite Aid

Address: 7900 Sunset Blvd, Los Angeles, CA 90046, USA
Phone: (323) 876-4466
State: California
Zip Code: 90046


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Reviews
Listen there's no customer service whatsoever the m.......f......z acting like I'm an alien came to get god knows what?????.......
9 years ago (25-06-2017)
It is often impossible to get someone on the phone from the pharmacy. They are very busy and appear to be under-staffed. Forget running a quick errand to pick up your prescription during your lunch hour (the wait is long). To their credit, the pharmacist is a nice guy, but, again, the time it takes to call-in and/or pick up your medication is very time-consuming. Also, the store is open 24-hours. The pharmacy is not.
10 years ago (27-11-2016)
I agree this is the worst pharmacy ever with completely incompetent pharmacy staff. They are lazy and seem to be too lazy to the simplest of tasks.
9 years ago (13-03-2017)
I would give 0 stars if i could! They are completely unethical. My doctor faxed over a prescription for pain medication (which you are allowed to do now) almost a month ago. When I called to see if it was ready, the pharmacy said they were out of stock and more should be in Thursday. I called back Thursday, still out of stock, check next Thursday. I kept calling back and today they told me again, "Maybe next Thursday, maybe in a few weeks, it could be months." The woman on the phone who claimed to be the pharmacist said there were absolutely no pills in stock now. Finally I had my doctor call to transfer it to another pharmacy, and low and behold, they suddenly had it in stock! When I went to pick it up, (on crutches with a foot fracture,) I complained to the male pharmacist who said that it needed to be verified before filling it. They had almost a month to verify it with the doctor, it should have been done as soon as they received it and they out and out LIED each time saying they didn't have it in stock! Contacting the Better Business bureau about them. Also, the check-out person was awful in the main store, when I was checking out, it said click here to get an extra $2.00 off, before I had a chance, the check-out guy clicked ignore, so I lost out on the extra savings.
10 years ago (16-08-2016)
I had a positive experience walking in. To stock up on drugs in case my cold turns into nuclear annihilation mode. I will say I found their pricing to be high. But in my sickly stupor i would pay millions for some relief. Im fighting my illness with deep denial - I am well. Healthy is all I know
10 years ago (19-09-2016)
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