Romero's Roofing & Inspections

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Address: 50 W 22nd St, Hialeah, FL 33010, USA

Phone: (305) 388-3704

Website

State: Florida

Zip Code: 33010

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Reviews

Very shady company… First, their estimator was supposed to call the next day to schedule an appointment.  They didn't.  I had to call the next day.  The estimator then called and said that he would be there the next day.  The next day, the estimator came by.  He measured.  Gave us a price of $2,700.  Said he would email it to us.  The next day when we called to find about the estimate, he said the price would be $5,000.  He said the reason was that when he went back to the office, the materials would not have access to the back of the house, and everything needs to be wheelbarrowed.  He told me that he would come to explain.  When he came over, he said that it would be $5,300 now!  He gave the same excuse about having to wheel barrow the materials.  Then he said, "Listen, I don't want to lie to you, I measured it wrong."  Then he said (and this is the kicker), "Thank God that you didn't agree yesterday (to the $2,700) or I would have gotten in trouble.  Thank God."  I told him that was the worst thing you can ever say to a customer.  That you messed up and that you are happy that your client did not accept your mistake.  I am giving them one star, because I have to, not because I want to.  

 10 years ago (18-09-2015)

From random price changes to failing to take responsibility for a crooked beam they installed, this business should be avoided at all costs. Buy a tarp at Home Depot and you'll have better coverage without the hassle.

There were three price changes on the amount of plywood that was needed. I had to argue my case each and every time-apparently counting is not one of their fortes. This was finally corrected once the final bill was paid.

After they installed a crooked supporting beam (and I brought it to their attention) they emailed me stating that "it was not their responsibility."  Really? Not responsible for your own work? 

After much nagging and withholding final payment they hired a third party to replace the beam. This was done correctly, however the crew jumped over the fence to repair the beam after they were told not to go since there was no one home. Needless to say the alarm was tripped and the police showed up.

Incompetence all around. Go get that tarp now- I wish I had.

 11 years ago (15-04-2015)

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Romero's Roofing & Inspections

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