Roof Smart of SW Florida Inc

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Roof Smart of SW Florida is family owned and operated with three generations of experience. Our family has been installing custom roofs in Southwest Florida since the early 1970's. Roof Smart is dedicated to providing not only the highest quality in roofing, but also backing it with our superb customer service. We stand behind our products and service with our exceptional warranties!

Address: 1345 Old Pondella Rd, Cape Coral, FL 33909, USA

Phone: (239) 549-7663

Website

moc.adirolftramsfoor@ofni

State: Florida

Zip Code: 33909

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We had a great experience with Roof Smart of SW Florida who did a new concrete tile roof for us in Feb 2017 and we highly recommend them. From the proposal process to the execution they did a great job and their pricing for the work done was of value. They completed the job on time, communicated the process/steps regularly, and followed up quickly on questions and input we had (small lanai screen repair and some additional patching/painting). Our only small issue is that we’d have liked them to be more thorough in their daily clean up. They are a really great team and we highly recommend them.

 8 years ago (12-03-2017)

Mark Daffin...Gentlemen first a foremost.  Professional and efficient.  I found Roof Smart on Thumbtack last night around 10:30pm.  By the next day Mark Daffin called, came to my home, gave me a very fair estimate,   did the job and cleaned up by 2:30 that next day. I would TOTALLY recommend Roof Smart and I would hope that when you have the Professional come to your home...you are met with Mark Daffin and Clay... I did not get his last name...sorry.   Mr. John Gillam you are very fortunate to have Mark Daffin represent your company.

 8 years ago (05-01-2017)

I signed a contract to repair my roof around my skylight- estimated 2-3 weeks to get the repair done.
After 5 weeks of nothing I called and they tell me that they haven't done the job yet because they're waiting on my custom skylight to arrive.
Funny thing is my job didn't call for a new skylight. 
John apologized and said that he ordered one by mistake but they can't return it.  it was build custom for my house so he will throw it in because of the delay and they have no use for it. 

A few days later I get a call from the sales department saying that they went to do my repair and its gonna need a new skylight, and I would have pay for a custom one. So I tell  them what John told me - they say they will get back to me. Two weeks later and now they are refusing to do the job unless I buy the skylight from them. 

They are clearly  trying to get me to pay for their mistake. 

They ordered a part that I didn't need, and they are trying to force me to pay for it now. 

It's a shame that a company that prides them self for customer service would try and get over on someone for 700$.  

3 other company will warranty the work without a new skylight.

Stay clear from roof smart unless to wanna get taken advantage of.

 8 years ago (13-09-2016)

I was originally quoted 2 weeks at a reasonable price for an actively leaking roof. The rep was professional an appeared to be knowledgeable. 3 weeks later I called to find out what the hold up was - I was pushed to the end of September (and was not given a reason). Despite my request for expedited service because this was a huge problem (i.e. Water dripping from ceiling, bubbling in drywall etc..) I was brushed off. Post Hermine showers, I was experiencing increased leaking and multiple locations of discoloration/bubbling. I call and leave a message begging to be pushed up so more damage does not occur. I received a voicemail suggesting that I either "hire someone to cut out the sections of most ceiling drywall and place buckets to collect water or hire someone to do it" and then when they fix it at the end of October -yes pushed back AGAIN- I can replace it or hire someone to. Please...don't waste your time, money or frustration. They have many BBB complaints as well as an unreliable reputation around the Fort Myers community.

 8 years ago (29-09-2016)

This is an awesome company.  We had our entire asphalt shingle roof replaced.  The roof was in terrible condition. We needed like 40 sheets of plywood replaced, approx.100 feet of roof truss wood, and 200 feet of fascia wood.
From the estimate to completion we witnessed a well oiled, professional company, with quality workers and quality office personnel.  All workers were employees of Roof Smart and that is a real plus. The office personnel were awesome keeping all things in order.

 11 years ago (05-12-2013)

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