Roto-Rooter Plumbing & Water Cleanup

Reviews, get directions and contact details for Roto-Rooter Plumbing & Water Cleanup

Address: 2 Keystone Industrial Park, Scranton, PA 18512, USA

Phone: (570) 342-6342

Website

State: Pennsylvania

Zip Code: 18512

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Reviews

Tom M. came out to asses a drainage sound issue upstairs in our bathroom.  He was thorough, respectful, clean (put on covers on his boots) and knowledgeable. In the end he diagnosed the problem which for me was no cost for his estimate/repair.  It turned out water had evaporated in the tub U-joint (the tub had not been used in a while) and the unfamiliar sound coming from the flushing toilet was due to the U-joint not having water in it to muffle the other sounds.  He did not charge me for "just running water in my tub". This was decent, honest, and refreshing in this day of paying quite a bit for other plumbers to just enter the house.  I will definitely use Roto-Rooter as my first call next time I have a plumbing issue and I will be sure to request Tom M.  Also to be noted the person at the desk who took my call was excellent and friendly. Same for the person who called me to tell me Tom was on his way.  5 stars!

 8 years ago (24-09-2017)

My technician, Larry, was on time, personable, very professional, and very patient with answering my many questions, as I am new to this house and have no information on any previous maintenance. He explained everything to me in a manor I could completely understand. I called on Monday with request for service and received service Tuesday . I cannot thank Larry and Roto-Rooter enough for the excellent service. When I need any type plumbing service in the future this is who I will call.

 8 years ago (06-11-2017)

Thank you Roto-Rooter for the fine job, beginning from your receptionist to the two gentlemen who visited my home, and to the older gentleman who assisted the other men in taking care of my problem. They answered all my questions satisfactorily and it was obvious that they all have a great deal of knowledge and expertise in assisting people like me. Very Professional. It was also impressive that they visited my house to fix my problem within two hours of making the call to them. I couldn't have asked for better service. Thank you again and I will inform any one in need of your services.

 8 years ago (31-10-2017)

When I called you. Lee came in a timely manner. He did a very good job. Tried to share knowledge on why the roots keep growing in my sewer. He was energetic and enthusiastic.

 8 years ago (31-10-2017)

our water heating system broke down a week ago. we went through the Google search and found Roto Rooter.
when we called and explained the problem, Emil visited us the same day and reviewed the situation.he suggested that the Heater should be replaced and someone would come to install a new heater,in a day or two., he gave us the quotation and left.
on the next working day, we called the office to remind them about our situation and we were informed that someone would be arriving between 12 & 2pm. 
i was wondering about who would be coming, because Emil was so cordial and friendly. Promptly at 1pm TOM M called on us and took care of the installation of the new Heater. He was so sweet and patient 
just like Emil.
RotoRooter has a very good team of workers ,they are efficient and patient
.Double thumbs up top them!
I would count on them any day......

      
      
      
 8 years ago (30-10-2017)

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Roto-Rooter Plumbing & Water Cleanup

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