Safelite AutoGlass

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Address: 95 Louise St, San Rafael, CA 94901, USA

Phone: (877) 664-8932

Website

State: California

City: San Rafael

Zip Code: 94901

Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 8:00 AM – 5:00 PM
Sunday: Closed

Update Info

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Reviews

The staff at Safelite auto glass in San Rafael was very friendly and did a great job to the windshield of my mini Cooper. I dropped my car off and it was finished within hours.  I was amazed when the technician took time to show how my windshield spider crack can very easily spread out with inside pressure.  I highly recommend these guys for auto glass replacement.

 7 years ago (19-10-2017)

The technician was friendly, showed up on time, completed the work quickly and explained everything very well. He noticed a small scratch on the new windshield when he unloaded it from the van and said he could come back another day with a new one or he could provide me with a discount if I was ok with having him install the one he had. I am very happy I was given the option, as the scratch is minimal and on the edge of the windshield, so I saved a good bit of money (about $100) for something that really doesn't matter and is hardly noticeable. Very happy with the quality of the work completed and the overall service.

 7 years ago (26-08-2017)

They were phenomenal and extremely fast. I thought I would be there for at least 1.5-2 hrs (because that’s what my insurance said). I was out in less than 40 minutes. I highly recommend them!!!!!

 7 years ago (15-11-2017)

Set up small crack repair through Geico, made an appointment for a day I would be in the area. Employees were friendly, bathroom was well kept, the repair was done well and I can barely tell where the crack was in the first place a couple weeks later, a seamless experience overall. I'd definitely go back there for future auto glass repairs. 

 7 years ago (02-09-2017)

I give 1star because I have to in order to post a review. This San Rafael company branch is clueless & careless.  I have been waiting on a window to be installed for ~4 months... yep, that's right 4 months. I had 2 windows that needed to be replaced and they replaced 1 within about a month. At the time I initially called to set an appointment & order my windows, I let them know 2 windows were broken and needed to be ordered & replaced. They confirmed and I was told they put the order in for both windows, quoted a price that included both windows.  Upon my arrival for installation, I was told only 1 window was in, despite having confirmed they were both in prior to me driving 2 hours for installation. The lady manning the desk was flabbergasted at the mix up and was appalled that her team could have made that mistake.  Taking absolutely no responsibility for the mixup/failure. She then assured me that she would make sure the window was ordered and on its way as previously declared.

Tyler, the office mananger, even called me after my initial call to let me 1 window had to be special ordered from the dealer & I gave him the go ahead to order, etc. I was actually confused by call since I had already had this conversation with the person that I spoke to on my 1st call.  I could continue on about how I called them biweekly for updates and continued mixups and it's not worth my time.  I have given them more than ample time to make it right, patiently.  I called their office last week whom assured me they get to the bottom of this and make it right... that was a week ago...

 8 years ago (25-07-2017)

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